Description

Continuing Education is currently seeking a Full‑time Regular

Lead, Program Partnerships & Projects . Reporting to the Manager, Administrative Operations, the Lead, Program Partnerships & Projects is a key member of the Office of the Associate Vice-President (Continuing Education) team and provides direct leadership and oversight for establishing priorities for market intelligence, opportunity assessment, and the identification and evaluation of RFPs, RFIs, EOIs, and other strategic partnership opportunities. Additionally, the role serves as the strategic relationship manager for an assigned portfolio of faculties, academic units, and institutional partners. Summary of

Key Responsibilities

(job functions include but are not limited to): Leads the evaluation of client feedback, service performance measures, operational data, and market trends to identify opportunities for improvement and evolution of Qualified & Continuing Education service models, frameworks, tools, and practices. Develops and advances recommendations addressing service strategy, scalability, capacity, financial sustainability, and the effectiveness of the partnership and service model. Establishes overarching service standards to promote consistency across partnerships and service offerings. Advises strategic planning and annual operational planning processes through environmental scanning, analysis, and recommendations. Provides day-to-day leadership, work direction, coaching, and performance oversight to the Program Opportunity and Research Specialist, ensuring research activities and deliverables align with ContEd priorities and strategic objectives. Oversees the identification, assessment, and prioritization of Requests for Proposals (RFPs), Requests for Information (RFIs), Expressions of Interest (EOIs),



grants, and other partnership opportunities, and recommends appropriate courses of action. Leads and coordinates responses to priority RFPs and related competitive opportunities by establishing response strategies, engaging subject matter experts, managing timelines, and ensuring high-quality, compliant submissions. Strategic Partnership & Portfolio Management

Develops and maintains partnership engagement plans that align partner priorities with Continuing Education's strategic objectives. Leads consultation and discovery activities to identify opportunities for new programs, alternative credentials, products, services, and collaborative initiatives. Builds and maintains strong relationships with academic leaders, faculty members, administrators, clients, and partners. Acts as a trusted advisor by providing guidance on partnership opportunities, service delivery models, implementation approaches, and governance structures. Facilitates strategic discussions to assess needs, define priorities, identify opportunities, and establish shared objectives. Identifies opportunities to expand the use and adoption of Professional & Continuing Education services across the institution. Shapes Continuing Education's value proposition and capabilities of programs, services, and solutions to align client priorities with Continuing Education's program-development, partnership, and service capabilities.



Strategic Projects & Program Development

Leads opportunity assessment activities to evaluate strategic alignment, business need, market demand, feasibility, resource requirements, and expected outcomes. Develops business cases, proposals, recommendations, and briefing materials for consideration by Continuing Education leadership and institutional partners. Establishes project governance structures, decision-making frameworks, roles, responsibilities, and success measures. Provides strategic oversight for program, product, service, and partnership development initiatives. Leads multi-disciplinary working groups and cross-functional teams to achieve project objectives. Monitors project progress, risks, interdependencies, and outcomes, making recommendations and adjustments as required. Oversees transition planning, operational readiness activities, implementation support, and post-project review processes. Ensures initiatives align with institutional priorities, partner expectations, policy requirements, accessibility standards, and financial objectives. Contract, Service Governance & Operations

Leads the development, negotiation, implementation, and administration of contracts, memoranda of understanding, service agreements, statements of work, letters of agreement, and other partnership arrangements. Establishes governance structures, performance expectations, escalation pathways, and accountability frameworks for strategic partnerships and service engagements. Defines service commitments, deliverables, timelines, financial arrangements, resource requirements, performance metrics, and reporting requirements. Conducts assessments of financial, operational, contractual, and reputational

📌 Lead, Program Partnerships (Calgary)
🏢 University of Calgary
📍 Calgary