Drive enterprise data platform reliability, monitoring, and operational standards at CI Financial through an in-office schedule onsite four days weekly. Lead dependable delivery across critical data services. This Manager, Data Operations role leads engineers and developers on CI Financial’s Data, AI & Analytics team. You will oversee platform health, availability, performance, SLAs, SLOs, operational KPIs, and production controls. Collaboration includes Data Engineering, Analytics, Governance, Security, and Technology teams across the enterprise. Key Responsibilities:

Establish SLAs, SLOs, and operational KPIs for data services Ensure availability, performance, and reliability of analytical workloads Standardize deployment, rollback, and release management processes Drive performance tuning,



cost optimization, and capacity planning Maintain operational runbooks, standards, and documentation Requirements:

Bachelor’s degree or equivalent experience in a related field Seven-plus years in data engineering or platform operations Two-plus years in leadership or management Experience with monitoring, alerting, and observability tools Understanding of data security, privacy, and regulatory requirements Apply platform operations leadership, reliability practices, and enterprise governance expertise to CI Financial’s data ecosystem.

📌 Enterprise Data Platform Operations Manager (Toronto)
🏢 CI Financial
📍 Toronto