Lead facilities operations at McMaster University across custodial services, grounds, logistics, and mail from Central Campus. Shape consistent, campus-wide service delivery. As Director, Facilities Services, you will guide managers and more than 200 unionized employees across multiple shifts. You will oversee operational planning, service standards, resource decisions, risk, and performance. Your portfolio supports academic, research, residential, athletic, administrative, and public-facing facilities. Key Responsibilities:

Direct custodial, grounds, logistics, mail, waste, and winter operations Develop annual plans, service standards, and performance measures Lead continuous improvement and integrated facilities service delivery Balance operational priorities, risk, regulations, resources,



and client needs Advise senior leadership on longer-term service planning Requirements:

University degree in a related field or equivalent experience Minimum 10 years of progressive leadership experience Significant custodial leadership experience in complex service environments Experience leading managers and large unionized, multi-shift workforces Knowledge of facilities operations, budgets, risk, safety, and improvement Bring strategic leadership, custodial expertise, and operational judgment to McMaster University’s essential Central Campus services.

📌 Director Facilities Services Operations (Canada)
🏢 McMaster University
📍 Canada