Department: Global Functional Development

Reports to: Senior Director, Global Functional Development

Your Opportunity at ARC’TERYX

As the Senior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build the skills, knowledge, and leadership needed to deliver exceptional Guest experiences and business performance.

This is a global role at the intersection of retail, business, and modern learning. You will partner closely with retail leaders and regional teams across NAM, EMEA, APAC, and China to understand business priorities, identify development needs, and create learning solutions that can scale globally while remaining relevant locally.

Your portfolio will span key areas of the retail experience, including onboarding, product and brand knowledge, Guest experience, leadership, commercial skills, store operations, ReBIRD, and other emerging areas of development.

You will lead a team of retail learning professionals and work closely with the Senior Director, Global Functional Development to shape the broader retail learning strategy and bring it to life.

You will also be deeply connected to the retail floor. Regular time in stores will be an key part of the role, ensuring our learning is grounded in the real experiences of our store teams and Guests.

Meet Your Future Team

The People & Culture (P&C;) team partners across the business to drive the continuous evolution of our people and business practices.

As part of the Global Functional Development team, you will work alongside the Senior Director, Global Functional Development and partners across Talent Management, Leadership Development,



Functional Excellence, Retail Development, and regional teams.

The team is building a more connected approach to functional development, moving beyond traditional training toward practical learning solutions that help the business perform better.

Department: Global Functional Development

Reports to: Senior Director, Global Functional Development

Location: North Vancouver, on-site / hybrid

Your Opportunity at ARC’TERYX

As the Senior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build the skills, knowledge, and leadership needed to deliver exceptional Guest experiences and business performance.

This is a global role at the intersection of retail, business, and modern learning. You will partner closely with retail leaders and regional teams across NAM, EMEA, APAC, and China to understand business priorities, identify development needs, and create learning solutions that can scale globally while remaining relevant locally.

Your portfolio will span key areas of the retail experience, including onboarding, product and brand knowledge, Guest experience, leadership, commercial skills, store operations, ReBIRD, and other emerging areas of development.





You will lead a team of retail learning professionals and work closely with the Senior Director, Global Functional Development to shape the broader retail learning strategy and bring it to life.

You will also be deeply connected to the retail floor. Regular time in stores will be an important part of the role, ensuring our learning is grounded in the real experiences of our store teams and Guests.

If you were in the Senior Manager, Global Retail Talent Development now, here are some of the core activities you would be doing:

Global Retail Learning Strategy

- Leading the strategy, evolution, and execution of the global retail learning portfolio.
- Translating retail priorities and business challenges into clear learning strategies and solutions.
- Building a global approach that creates consistency while allowing for regional and market needs.
- Establishing a roadmap for retail learning, identifying opportunities to simplify, connect, and scale existing programs.
- Partnering with the Senior Director to prioritize investments based on business need, impact, readiness, and capacity.

Learning Innovation & Development

- Partnering with retail leaders, store teams, and subject matter experts to understand business and development needs.
- Spending meaningful time in stores, listening to frontline teams, observing the Guest experience, and understanding what enables teams to perform.
- Diagnosing business challenges and determining when learning is the right solution.
- Leading the design and delivery of modern learning experiences using the right mix of digital, facilitated, experiential, and on-the-job approaches.
- Exploring emerging technologie

📌 Senior Manager, Global Retail Talent Development (North Vancouver)
🏢 Arc'teryx Equipment
📍 North Vancouver