The Canadian Resident Matching Service (CaRMS) is seeking a Manager, Product Development to lead a multidisciplinary product development team spanning software development, product ownership, business analysis and project delivery.

This role provides hands-on technical and people leadership, while ensuring the team’s products, technology and delivery practices remain aligned with CaRMS’ strategic objectives and match-cycle requirements. The Manager will work closely with internal stakeholders and external development partners to deliver reliable, scalable and high-quality technology solutions.

This is a full-time, permanent, fully remote position. The successful candidate must be based in Canada, with occasional travel. Occasional overtime may be required to meet critical client and match-cycle deadlines.

Role and Responsibilities

- Lead, manage and develop a multidisciplinary Product Development team, overseeing day-to-day operations, priorities and delivery.
- Build a high-performing, accountable and collaborative team environment, including recruitment, coaching, performance management, goal setting and development.
- Address performance and interpersonal matters early, directly and fairly, in partnership with HR.
- Lead and continuously improve Agile delivery practices, user story development, release management and development processes.
- Provide technical leadership and participate in design discussions, coding, code reviews and troubleshooting when required.
- Drive the adoption of modern front-end and back-end technologies and the continued evolution of CaRMS’ technology platform.
- Lead the transition from legacy Java and WebLogic systems to newer technology stacks such as Python and Laravel,



while maintaining and supporting legacy systems during the transition.
- Lead end-to-end solution design for the current product portfolio and next-generation offerings.
- Identify and address key operational “dissatisfiers” and opportunities to improve the user and client experience.
- Collaborate with the Product team on user experience and interaction design.
- Develop, maintain and execute the product roadmap in collaboration with internal stakeholders.
- Guide product in translating business needs into explicit requirements and priorities aligned with CaRMS strategy and match-cycle timelines.
- Plan, prioritize and oversee project and non-project work across the Product Development team.
- Monitor and report on team performance, delivery, risks, dependencies and opportunities for improvement.
- Collaborate with CaRMS managers to identify and prioritize technology and software development requirements.
- Work effectively with internal and external development partners, establishing clear expectations around scope, quality, budgets, delivery and knowledge transfer.
- Develop and review technical aspects of software services contracts.
- Maintain appropriate product, technical and operational documentation and reporting.
- Other duties as assigned.

Mandatory Requirements





- University degree in Computer Science or an equivalent combination of education and work experience.
- Minimum 5 years of hands-on software development experience, including experience with Agile methodologies.
- Minimum 2 years of experience leading or managing developers and technical specialists.
- Hands-on experience with up-to-date web application stacks such as Python and Laravel, with the ability to work with legacy Java and WebLogic applications.
- Experience working with external development partners or contractors alongside an internal development team, including managing scope and deliverables.
- Experience with product ownership or product management practices, including backlog prioritization, requirements definition and roadmapping.
- Demonstrated experience coaching and developing team members and managing performance and interpersonal challenges.
- Experience in a service delivery environment where the product and service are heavily dependent on a client-facing IT platform.
- Working knowledge of digital user experience design, including online and mobile environments.
- Proven ability to work successfully with highly capable software development teams.

Preferred Requirements

- Experience in an entrepreneurial, start-up or scale-up workplace with broad ownership and responsibility.
- Familiarity with Datadog, GitHub, Jira, Claude and Figma.
- Experience leading technology modernization or platform transformation initiatives.
- Experience managing a blended team of internal employees and external development partners.
- Experience driving continuous improvement across technology, product and delivery prac

📌 Manager, Product Development (Montreal)
🏢 The Canadian Resident Matching Service (CaRMS)
📍 Montreal