31 Oct
|
CMA CGM
|
Montreal
Sr. Station Supervisor - Montreal, Canada/Directeur de station
CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation.
At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.
At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is rapid, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.
Salary Range: $100,000-118,000 CAD
Summary: Accountable for the operational oversight, leadership and direction of a station to provide quality service, customer satisfaction and operational proficiency that ensures attainment of growth and profitability goals. Responsible for implementation and compliance with company policies and procedures, and ISO standards requirements.
Ensures compliance with applicable regulatory guidelines that affect operational, customer service, marketing and sales functions at the site. Models and acts in accordance with our guiding principles and core values.
Typical Responsibilities:
- Lead, direct and manage all stationfunctions to ensure that all departments andstation staff execute service agreements at, or above the customer's standards.
- Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer.
- Responsible for business development, sales and marketing and current account development to ensure that maximum transportation revenue is generated for the station.
- Provideteam members with daily guidance, leadership and overall support on any issues relating to operations, communication, human resources, revenue enhancement, standardizing procedures, and systems applications and executing processes to meet customer needs.
- Ensure compliance with corporate policies and guidelines, ISO standards, and other regulatory requirements.
- Review analysis of activities, costs, operations and forecast data to determineprogress toward stated business development goals and objectives.
- Collaborate with senior leadership to develop continuous improvement methodology in key areas of service, profit and growth,
and use key performance indicators to drive and quantify cost optimization while maintaining customer quality and service.
- Consult with and apprise senior leadership of important issues, operational concerns, personnel matters, capital expenditures, leases and all commitments obligating the company.
- Ensure that freightis beingexpedited in a safe and timely manner.
- Ensure that the station facility providesa clean, professional and safe working environment for all employees.
- Direct and trainmanagement staff in sound human relations and operational skills.
- Ensure directives, rules and procedures are communicated to all station personnel.
- Ensure safety methods and programs are implemented and maintained.
- Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients.
- Oversee and manage the professional development and productivity of allstaff members to ensure proper goals, training, professional development and project requirements are met.
- Personally coach, train and mentor direct reports and provide career development opportunities through training, and quality management activities.
- Conduct annual performance reviews for all staff within department and address all employee performance problems promptly and directly in accordance with personnel policies of the company.
- Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking and participation in professional organizations.
- Perform other duties as needed.
Requirements:
- Ability to read, analyze
📌 Sr. Station Supervisor (Montreal)
🏢 CMA CGM
📍 Montreal