Apply bilingual communication and negotiation skills as an Account Specialist managing complex, high-value accounts remotely from Canada. Analyze cases and develop tailored recovery solutions.

This experienced Account Specialist manages delinquent, high-risk, and written-off accounts in a remote banking workplace. You will assess recovery potential, negotiate payment arrangements, and recommend strategies for challenging cases. The work balances customer needs, business objectives, and responsible risk management.

Key Responsibilities:

- Review accounts and recommend appropriate collections strategies
- Negotiate payment arrangements with customers
- Develop action plans to maximize recoveries
- Apply loss mitigation procedures and loan modifications




- Prepare reports, dashboards, and account analyses

Requirements:

- Three to five years of relevant professional experience
- Related post-secondary degree or equivalent experience
- Bilingual communication skills for customer support
- Knowledge of consumer collections laws and regulations
- Advanced analytical, negotiation, and problem-solving abilities

Use bilingual communication, sound judgment, and collections expertise to resolve high-value accounts while protecting financial interests.

📌 Bilingual High Value Collections Specialist (Montreal)
🏢 Jobgether
📍 Montreal