Coordinate customer service webinar routing by preserving participant context, protecting private details, and directing questions to appropriate owners. Work remotely during online events.

As a webinar question coordinator, you support marketing events through accurate question handling rather than subject-matter answers. You will distinguish topic questions, account concerns, and follow-up needs while following supplied guidance. Training covers the employer’s platform, routing guide, and event rules.

Key Responsibilities:

- Keep questions linked to their sessions and topics
- Refer private account issues to secure support channels
- Send presenter questions to approved queues
- Preserve distinct details within repeated questions
- Prepare concise post-event lists for owners

Requirements:

- Customer service, office administration, or online-events experience helpful
- Accurate reading and concise written-note skills
- Calm focus when messages arrive simultaneously
- Ability to protect attendee details under privacy rules
- Willingness to follow approved follow-up processes

Bring careful customer-service judgment and secure routing practices to ensure webinar questions receive explicit, traceable next steps.

📌 Customer Service Webinar Routing Specialist (Montreal)
🏢 HRS Talent Solutions
📍 Montreal