Bilingual client service expertise drives this Montreal opportunity, supporting account onboarding, service requests, and business banking relationships.

Scotiabank’s Client Service Specialist supports new and existing clients throughout Commercial Banking Distribution. The position serves as a primary client contact while coordinating with Relationship Managers and internal departments. Success requires accurate information gathering, organized request management, and clear education about banking services and processes.

Key Responsibilities:

- Provide timely resolution for client questions and challenges
- Manage expectations regarding service processes and timelines
- Maintain consistent experiences aligned with Scotiabank standards




- Support clients during account activation and ongoing usage
- Coordinate responses with Relationship Managers and internal partners

Requirements:

- Degree or equivalent work experience in a related field
- One to three years in financial services or related industry
- Excellent oral and written French and English
- Robust interpersonal, organizational, and time management skills
- Accuracy, customer focus, and results focus

Use bilingual service communication, organization, and banking knowledge to support Commercial Banking clients and Relationship Managers in Montreal.

📌 Bilingual Banking Client Service Advisor (Montreal)
🏢 Scotiabank
📍 Montreal