This position is under the direct supervision of the Administration and Assessment Manager and is responsible for ensuring that the utility billing function is carried out in an accurate and timely manner in accordance with the City’s internal policies. The employee performing in this position is responsible for processing all utility billing cycles, maintaining all utility billing accounts, providing customer service and administrative support, and performing other related duties as assigned.

Main Duties and responsibilities :

- Track and maintain deposit records for utility meters

- Monitor customers’ consumption and create estimated readings

- Perform daily account maintenance including creating, updating, and terminating accounts

- Prepare and enter utility bill readings once the reading process has been completed





- Ensure all utility accounts have a reading for billing purposes

- Calculate and print monthly bills

- Handle customer inquiries and collection of non-payment accounts

- Send out delinquent notices and transfer outstanding utilities to property taxes

- Balance and post utility accounts to general ledger

- Other duties and responsibilities as required Qualifications:

- Minimum Grade 12 Diploma or equivalent

- High level of computer literacy specifically with Microsoft Office Products

- Solid communication and interpersonal skills

- Experience with Vadim Software is an asset

- Experience with CGIS System is an asset

- Clear Criminal record check

📌 Accounting Clerk - Utility Billing (Melville)
🏢 City of Melville
📍 Melville