Purpose : The Faculty of Liberal Arts and Professional Studies (LA&PS;) is the largest Faculty at York University with over 23,000 undergraduate and graduate students, and almost 100 programs delivered through 24 Departments, Schools and Colleges, plus the IBM Markham Learning Site. York University is known for championing new ways of thinking that drive excellence in promoting and enhancing, teaching, research and student success. Through innovative course design, diverse experiential education and learning opportunities, and a supportive community environment, our students receive the education they need to create big ideas that have an impact on the world.The Student and Alumni Coordinator contributes to the retention, satisfaction and success of IEP bridging students by providing student services that contribute to academic success and readiness towards relevant careers. Under the direction of Project Manager and together with the Faculty Lead and other IEP team members, addresses the needs of IEP students. Provides information and general advocacy to assist with student success, by measuring and monitoring student achievements during, and after, completing the program. Maintains contacts and interactions with students when they have finished the program to track their career successes.The Student and Alumni Coordinator will also support the vision, mission, values and strategic direction of the Faculty of Liberal Arts & Skilled Studies and York University, and contribute to a positive, supportive and student-focused team environment of high performance, respect, trust, collaboration and continuous improvement. Embraces diversity and fosters inclusion.

Education : University degree or an equivalent of 4 (four)



years recent experience (defined as within the last five years) working at York University and performing the same or similar tasks. This education equivalency is in addition to theexperiential requirements outlined below.

Experience : Skills : Demonstrated knowledge of academic or Internationally Educated Professional programs. Demonstrated skills and ability to coordinate complex student advising. Ability to work effectively independently and as part of a team to achieve and support unit/organizational goal. Knowledge of mature student or career support services and processes and current coaching or student services advising approaches. Knowledge of certificate, registrar and program requirements. Knowledge of academic administration processes (course registration, advising, petitions, etc.). Ability to exercise the skills of initiative, maintain confidentiality and exercise good judgment in analyzing and evaluating situations/circumstances and solving problems.Ability to use tact, diplomacy and deal respectfully and effectively with people in an intercultural environment. Effective oral communication, intercultural and interpersonal skills to elicit and provide accurate information in a clear and concise manner including active listening, good oral and written communication skills. Effective public speaking and presentation skills.



Effective interpersonal skills. Strong attention and accuracy to detail. Time management skills with ability to handle conflicting priorities, multi-tasking and meeting deadlines. Ability to source, evaluate, analyze and summarize information for communication, reporting and planning purposes. Demonstrated skill and ability in using MS Word. MS Excel MS Outlook and MS PowerPoint (intermediate) in a Windows environment. Demonstrated ability using web technology to update information on departmental website, knowledge Proficiency with on-line student records system (SIS) or a similar on-line database is considered an asset. Experience with Survey Monkey, Mach Form Building, Mail Chimp and social media updating is considered an asset.

Additional Notes : Demonstrated reliability and punctuality. Uses tact, discretion and sensitivity.

If not filled by an employee in the YUSA-1 bargaining unit, employees in the YUSA-2 bargaining unit who have applied within the first 5 days from the 'Posted Date' will be given preference.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

**PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.

📌 Student & Alumni Coordinator (Toronto)
🏢 York University
📍 Toronto