Portfolio Administrator Position Summary The Portfolio Administrator is responsible for the financial and administrative support of a designated portfolio of residential properties. The role ensures the accurate processing of revenue transactions, maintenance of tenant accounts, and timely reporting. The Portfolio Administrator acts as a liaison between on-site teams and the corporate office to ensure consistency, accuracy, and compliance with company procedures. The portfolio will be assigned based on experience and may increase as proficiency develops. Key Responsibilities Revenue Processing & Account Administration - Review and reconcile monthly rent rolls on the first business day of the month and make required adjustments - Reconcile tenant ledgers and investigate discrepancies - Process pre-authorized payments (PADs) in Yardi - Process move-out documentation and issue appropriate refund payments - Prepare and process collection packages - Monitor accounts receivable balances and follow up on outstanding amounts Reporting & Reconciliation - Generate and review monthly rent, receivables, and management reports - Identify discrepancies and follow up with Resident Managers and District Managers to resolve issues - Escalate significant variances or concerns to management as required Compliance & Controls - Ensure adherence to company accounts receivable procedures - Support compliance with applicable residential tenancy legislation when processing rent adjustments and notices - Maintain organized resident files and centralized documentation - Support audit requirements and internal controls Collaboration - Act as a liaison between Resident Managers, District Managers, and corporate leadership - Provide information and reporting as requested - Participate in special projects and process improvements as assigned Qualifications & Experience - 3 years of administrative, accounting, or property management experience - Experience working with accounting or property management software (Yardi preferred) - Strong attention to detail and data accuracy - Ability to manage multiple priorities and meet deadlines - Strong written and verbal communication skills - Working knowledge of accounts receivable processes - Ability to communicate in French (written, reading and oral) an asset What we offer to employees - Base compensation is $60,000-70,000 - Employer paid benefits - Annual bonuses based on personal performance - Extensive and ongoing training programs and a work-smart environment - Gym membership discount - Awards for years of service - Opportunity for career development - Inclusive and diverse work environment - Annual holiday parties This posting is for an existing vacant position within the organization. RS We thank all those who apply, but only those selected for an interview will be contacted. Realstar supports equal chance initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.

📌 Portfolio Administrator (Toronto)
🏢 Realstar
📍 Toronto