Location: Montréal, QC, CA, H3S 2W1

- Req ID: 55028
- Jobs by Category: Health
- Job Function: Health Solutions
- Status: Full Time
- Schedule: Regular

Description : Location : 6100 du Boisé avenue, Montreal (100% in clinic, free parking available for team members)

Status : Casual (on-call)

Schedule : Variable hours between 7:30 a.m. and 6:00 p.m., up to 37.5 hours per week. Schedule generally published at least one week in advance. Occasional replacements may be required

Desired availability : Immediate

Join our team

Our team of agile professionals is dedicated to providing efficient, confidential and flawless service delivery. Can you successfully navigate a fast-paced environment? Are you organized, methodical and do you have the ability to multitask? Read on!

Here’s the impact you’ll make and what we’ll accomplish together

Our medical office is the hub of transactions and patient/client relationships. You will be interacting with our clients on a regular basis, using various approaches and materials available to you. You will inform our clients about the status of their visit, documents or other information to be provided, about business processes, etc. You will liaise with our service providers to obtain medical results, in order to ensure timely finalization of files. You will also be required to collaborate with and to contact your internal, external and physician colleagues regarding the finalization of our medical records.

Here’s how

- Respond to various client requests with courtesy, confidentiality and professionalism




- Ensure complete management of records, call returns, on-site physician requests, etc
- Accurately enter data into our computer systems and ensure records are kept up to date
- Manage the ranking of results submitted to medical records
- Track missing results
- Finalize records within the prescribed time frame
- Provide all records to medical staff for review and full medical condition assessment
- Billing records
- Ensure regular and rigorous follow-up of open files
- Communicate and collaborate with different departments internally to optimize process and service delivery

Qualifications : You’re the missing piece of the puzzle

- High school diploma
- 1-2 years of experience in a similar position or in office work
- Bilingualism (spoken and written)
- Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills
- Thorough, methodical, detail-oriented
- Self-directed and organized
- Focused on excellence in customer service
- Demonstrated teamwork

Great-to-haves

- Secretarial/Medical secretarial training
- Experience in the medical field
- Salary Range: $20-$37
- Performance Bonus or Sales Incentive Plan: 0%




- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more
- Job Type: This is for a current vacancy

A bit about us : We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

📌 Medical Office Assistant (Montreal)
🏢 Telus
📍 Montreal