RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands — _ Reitmans, RW&CO;, and PENN. Penningtons.
Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager , you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.
Key Responsibilities
- Leadership & Coaching :Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
- Customer Experience :Deliver an outstanding experience and prioritize customer satisfaction above tasks.
- Performance & Analysis :Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.
- Recruitment & Development : Attract top talent, plan succession, and build a high-performing team through training and performance management.
- Operations :Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
- Visual & Merchandising :Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
- Problem-Solving & Adaptability :Act quickly in a agile environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
- Culture & Engagement :Foster a positive environment that encourages teamwork, collaboration, and employee engagement.
Lead by example and ensure adherence to the dress code.
- Strategic Management :Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.
- Omni-Channel :Maximize sales and customer service by integrating omnichannel solutions.
Qualifications
- 3+ years of team management experience, ideally in fashion retail or equivalent.
- Demonstrated communication skills and team mobilization ability
- Capability to be flexible and adapt in a fast paced environment
- Strong organizational, planning and prioritization skills
- Proven problem solving skills and decision making ability
- Ability to maintain performance and quality under pressure
- Sense of style and solid understanding of the fashion industry.
- Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
- Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.
- Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
- High school diploma required.
Additional Information What Sets Us Apart**
Salary: $55,000 - $60,000 (rate may be greater based on relevant experience)
Exclusive Benefits :
- Paid Time Off : Sick days, flexible days, and vacation to help you achieve a better work-life balance.
- Well-Being First : Access a comprehensive benefits program designed to take care of you.
- Monthly Bonus : Attractive bonus potential to reward your efforts and outstanding performance!
- Career Advancement : Opportunities for professional growth and career development.
- Tuition Reimbursement : Invest in your future with financial support for your education.
- Enjoy up to 70% off on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO;, PENN. Penningtons)
- Generous Referral Policy : Refer your friends and earn rewards for every successful hire - the more you refer, the more you earn!
- Certain conditions apply
**#RCLInd
📌 Store Manager - Metral Place Centre (Nanaimo)
🏢 PENN.
📍 Nanaimo