Why BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward. We are currently hiring a Membership Advisor based in our Member Contact Centre within our Burnaby Head Office location. _This is a contract position that will end at the beginning of September 2026._ As Membership Advisor you’re part of the Member-facing team that delivers exceptional Member experiences every time. You are a membership professional who will create lasting relationships with BCAA Members through consultation, support, and sales of BCAA products. Who you are - You’re passionate about delivering exceptional Member experiences. - Meeting sales and customer satisfaction targets is second-nature for you. - You have excellent verbal and written communication skills. - You’re an analytical thinker with sound judgment and decision-making skills. - A fast-paced environment with shifting priorities is no problem for you. What you’ll do - Collaborate with a team that is passionate about igniting unparalleled Member loyalty. - Sell BCAA memberships and entitlement products such Trip Tiks (auto travel route planning), maps, tour books and camp guides. - Renew BCAA memberships by reviewing current coverages and making recommendations.
- Cross-sell products and develop business leads for the future. - Process payments and documents. What you bring: - Completion of Grade 12 - Minimum three-months experience in a sales or service workplace - Intermediate knowledge of MS Office 365 The hourly rate range for this position is $21.23 to $26.54 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position may be eligible for a performance bonus target of 10%, with the opportunity to earn up to 17.5%. What we offer: - The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.- Career and personal development to help you grow and reach your goals.- Incentives that recognize team and individual sales and performance.- Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.- A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.- Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.- BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.- Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members. - for permanent employees .
📌 Membership Advisor (Burnaby)
🏢 BCAA
📍 Burnaby