Director, Student Housing and Campus Services (Canada)

Director, Student Housing and Campus Services (Canada)

31 Oct
|
Camosun
|
Canada

31 Oct

Camosun

Canada

Director, Student Housing and Campus Services The Director, Student Housing and Campus Services provides strategic leadership, oversight and direction for a diverse portfolio of student-facing operations that contribute to student success, institutional sustainability, enrollment objectives, community engagement and the overall campus experience. Reporting to the Vice President, Administration and Chief Operating Officer ( COO ), the Director is responsible for the strategic leadership and operational effectiveness of Student Housing, Business Operations and Child Care Services. The position establishes priorities, service standards, performance measures and long-term strategies that ensure Campus Services operations support the College’s Strategic Plan and deliver exceptional services to students, employees and community members. The Director participates in an on-call rotation and regularly responds to escalated crises and emergencies. The following positions report directly to the Director, Student Housing and Campus Services: Associate Director, Student Housing Manager, Child Care Services Provides strategic leadership and oversight for Student Housing, Business Operations and Child Care Services. Establishes annual and multi-year priorities, goals and performance measures for the Campus Services portfolio. Leads continuous improvement initiatives, service innovation and operational modernization efforts. Identifies emerging trends, opportunities and risks affecting campus services and develops appropriate strategic responses. Leads the development and implementation of revenue strategies that support institutional sustainability. Reviews financial performance, business plans, forecasts and key performance indicators.



Student Housing Oversight Provides executive oversight of Student Housing through the Associate Director, Student Housing. Provides leadership for the integration of student housing strategy with enrolment, student success, campus planning, and institutional growth objectives. Provides strategic oversight and executive sponsorship for future student housing development projects, including partnerships, business planning, capital planning, and operational readiness activities Reviews housing occupancy performance, financial results and operational outcomes. Provides leadership regarding major housing policy and risk management matters. Collaborates with Facilities Services and Campus Development regarding housing infrastructure. Ensures effective risk management practices are embedded throughout Campus Services. Promotes customer service excellence and student-centred service delivery. Ensures compliance with institutional policies, legislation and regulatory requirements. Provides leadership, coaching and professional development to direct reports. Supports succession planning and workforce development initiatives. Stakeholder and Community Relations Develops and maintains effective relationships with government agencies, community organizations, Indigenous communities, contractors and industry partners. Participate in an on-call leadership rotation as required. Member of the Senior Leadership Council ( SLC ). Leads special projects and initiatives.



Demonstrated strategic leadership and organizational planning skills. Exceptional leadership, communication and relationship-building abilities. Knowledge of business planning, budgeting and financial analysis. Knowledge of contract management, risk management and governance practices. Demonstrated commitment to reconciliation, equity, diversity, inclusion and accessibility. Ability to operate effectively in a complex public sector environment. Master’s degree in Business Administration, Public Administration, Higher Education Administration or a related field. Demonstrated experience leading multiple operational units through direct reports. Experience with strategic planning, budgeting, business development and operational leadership. Experience in a large public-sector and unionized setting. Demonstrated experience leading organizational change and continuous improvement initiatives. Supporting Truth & Reconciliation Commission's Recommendations Preference may be given to candidates who, at the interview stage, demonstrate an understanding of the TRC’s Calls to Action and UNDRIP as they inform change in the workplace. Cultural Alignment (Core) Inclusion and respect align with Camosun’s traditions of lifelong learning and positive, supportive experiences for all. Successful workplace relationships take time to develop and include building trust, engagement and collaboration. Enable Self & Others (Leadership) To better serve students and the college to achieve success, leaders enable self and others to take responsibility and to participate in learning and development opportunities. Commitment to Equity, Diversity and Inclusion Camosun College values diversity as a strength and strives to be an equitable and inclusive college commu

📌 Director, Student Housing and Campus Services (Canada)
🏢 Camosun
📍 Canada

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