About Us

The Tailored Closet of Ottawa designs and installs custom closets, pantries, mudrooms, home offices, and garage systems for homeowners who value organization, aesthetics, and premium service. We serve clients across Ottawa with a focus on craftsmanship, smart design, and a concierge-level customer experience.

As a fast-growing, design-driven company backed by strong operational systems (installation teams, CRM, marketing, and lead flow), we are looking for a highly adept Sales & Design Consultant to join our team and help homeowners upgrade their spaces with confidence.

The Role

As our Sales & Design Consultant, you will be the face of the brand during in-home consultations. You’ll listen deeply, identify needs, create functional and beautiful designs, and guide homeowners through solutions that align with their lifestyle and budget. This is a relationship-based, consultative sales role — not high pressure, but high skill.

Your success comes from curiosity, empathy, confidence, and the ability to turn design concepts into signed contracts.

Key Responsibilities

Client Engagement & Sales

- Conduct in-home design consultations, listen to client needs, and translate ideas into tailored solutions.
- Present designs, materials, and pricing with clarity and confidence.
- Manage the full sales cycle: discovery → design → quoting → closing.
- Maintain high conversion rates and contribute to revenue growth.
- Follow up with professionalism, warmth, and persistence.

Design & Technical Work

- Create custom storage designs using our design software (training provided).
- Take accurate site measurements and assess installation considerations.
- Ensure designs align with manufacturing specifications and budget parameters.




- Collaborate closely with installers to ensure a seamless client experience.

Project & Client Experience Management

- Prepare proposals and contracts with precision
- Stay in contact with clients throughout project milestones.
- Maintain up-to-date CRM notes, follow-ups, and pipeline visibility.
- Deliver a polished, elevated experience consistent with The Tailored Closet brand.

What We’re Looking For

Top-Tier Sales Ability

- Proven success in relationship-based sales
- Strong closing skills grounded in trust, value, and clear communication.

Design Aptitude

- Ability to visualize space, understand proportions, and create practical, aesthetically pleasing layouts.
- You don’t need to be an interior designer — but you must have organizational instincts.

Professionalism & Emotional Intelligence

- Highly organized, excellent communicator, and able to manage multiple clients.
- Warm, personable, and confident — someone who clients instantly trust in their home.

Technical Comfort

- Comfortable learning design software, measurement tools, and CRM systems.
- Strong attention to detail; accuracy matters.

Other Requirements

- Valid driver’s license and reliable vehicle.
- Availability for some evening or weekend appointments (client-driven).
- Ability to carry samples

What We Offer

- Strong inbound lead flow — you aren’t cold-calling strangers.
- Attractive commission structure with high earning potential.
- Qualified training in design, sales, and product systems.
- A supportive team, efficient operations, and reliable installation crews.
- Beautiful branded samples, design tools, and marketing support.
- Opportunities for growth as the Ottawa market expands.

Pay: $80,000.00-$120,000.00 per year

Work Location: On the road

📌 Sales & Design Consultant (Ottawa)
🏢 The Tailored Closet and PremierGarage
📍 Ottawa