"The best prescription I've ever given is a wish." - Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada WHAT IS YOUR BIGGEST WISH? Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? If so, Make-A-Wish is for you! Make-A-Wish® Canada creates life-changing wishes for children with critical illnesses. We are on a quest to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness. “It’s been wonderful to have this wish to look forward to... It’s wonderful to see [Rowan] with something that brings him pure joy after all he’s been through and missed out on!” - Melissa, mom to wish kid Rowan (age 5, leukemia), who wished for an indoor jungle gym. MISSION, VISION AND VALUES Our mission is, together, we create life-changing wishes for children with critical illness. Supported by our vision to grant the wish of every eligible child. Our values are Child-Focused, Integrity, Impact, Innovation, and Community. WHAT’S IN IT FOR YOU? - Meaningful opportunities to make an impact and change the lives of children with critical illnesses within your community and across Canada - A collaborative team environment where you feel valued and inspired - Work/life balance and flexibility - Employee Wellness Program - Corporate discounts - Continuous learning, development and internal training opportunities - Fun employee activities, contests,



and more! Make-A-Wish® Canada is committed to fostering a culture that aims to change lives while offering a rewarding employment experience where your contributions make a true difference every day! WHERE YOU COME IN This role is based in Edmonton and is a part-time, permanent, onsite position. The hiring range for this role is $24,000 - $26,600 as the role is part-time at 20 hours per week, Monday through Thursday, at 5.5 hours per day. WHAT YOU WILL DO - Manage office needs, including opening and closing the office daily, reception, and liaising with building management and internal stakeholders. - Responsible for accurate data entry and management into customer relationship management systems (Donor Drive & Salesforce) as it relates to entering donations, updating payments and updating/adding constituent records across Make-A-Wish Canada. - Provide administrative support to regional staff, as required. - Maintain positive and cooperative relationships with internal team members to ensure donations are accurately reviewed and completed in a timely manner. - Facilitate the issuance of tax receipts (original/replacements), acknowledgement cards, and other stewardship communications.



- Maintain integrity of CRM system by complying with data integrity standards and policies. - Work closely with the Revenue Development, Finance and CRM Systems teams. - Other duties as assigned. WHAT YOU BRING - Relevant post-secondary education or equivalent combination of training, education and work experience. - Minimum 1-2 years of experience in a data entry environment. Database data entry & reporting required. - 1-2 years of customer service experience. - Excellent organizational skills and attention to detail, with strong ability to plan, prioritize and multi-task to adhere to deadlines. - Exceptional customer service, communication, and problem-solving skills. - Ability to manage large volumes of data entry on an ongoing basis. - Ability to handle highly confidential and sensitive information. - A clear Criminal Background Check will be required. YOUR WORK ENVIRONMENT - This position requires present at the office 4 days per week, with occasional requirements to work outside of regular office hours. Physical/Mental Effort - Work under pressure of tight deadlines, balancing a high-volume workload, and with multiple demands and changing priorities. Our Commitment to IDEA Recruitment process ABOUT MAKE-A-WISH® CANADA In the past 40 years, Make-A-Wish Canada has granted over 40,000 wishes across the country, with 1,800 of them last year alone. As an independently operating affiliate of Make-A-Wish International, Make-A-Wish Canada is part of the network of the world’s leading children’s wish-granting organization. We serve children in every community in Canada, and in more than 50 countries worldwide.

📌 Donor Care Representative, Office Administration (Part-time) (Edmonton)
🏢 Make A Wish Canada Rêves Denfants Canada
📍 Edmonton