Prospera is committed to creating meaningful local impact while offering our members more ways to manage everyday banking, grow their wealth, and receive personalized support to achieve their financial goals.

With more than 80 years of service, Prospera is part of the Coast Capital Savings Federal Credit Union family of brands, providing a full range of financial products and services across the British Columbia.

What you do

- Provide an exceptional customer service experience by establishing rapport, and understanding of customer needs.
- Fulfill personal banking needs such as personal and business profiles, term deposits, and other offering banking products and services.
- Seek opportunities to build long-term customer relationships.
- Proactively demonstrate our value proposition and recommend appropriate solutions and services.
- Participate in sales meetings and maintain an accurate history of sales and service activity on the customer relationship management system
- Refer customers to other team members and business partners as needed, collaborating to ensure seamless and rewarding customer experience.
- Ensure exceptional member experience by providing back-up support for other team members.
- Support and participate in community initiatives.

What you bring

- Previous banking, credit union or advisory sales experience with a strong interest in developing your financial services career.
- Excellent communication, relationship-building, and negotiation skills.




- Capacity and passion for learning, strong team orientation, and a keenness to help others.
- Skills in computer systems and processes.

Compensation

- Prospera offers a total compensation package of base salary plus incentives that are market competitive and reviewed annually.

Benefits & Wellbeing

- Flexible Benefits Program pick and choose what works best for you.
- Defined Contribution Retirement Plan - let’s start saving and keep your future in mind.
- Vacation, Personal and Wellness time and two Vacation Bonus Days
- Professional development - come to grow your career and develop your skills.
- A supportive, collaborative work environment we’re proud to be a Excellent Place to Work certified organization.

Our Commitment - Diversity, Equity & Inclusive

At Prospera, we build vibrant and healthy communities by leveraging our unique backgrounds, talents, and perspectives to create a workplace where everyone can thrive. Diversity, equity, and inclusion are at the heart of everything we do, and we are committed to a continuous journey that ensures every employee feels valued and empowered.

Accommodations

At Prospera, we’re more than a financial institution; we’re a community. Our people are empowered to bring their whole selves to work and make a meaningful difference every day.

**Prospera, Coast Capital and Sunshine Coast Financial are part of the Coast Capital Savings Federal Credit Union family of brands.

📌 Member Service Specialist (On Site) (Chilliwack)
🏢 Prospera Credit Union
📍 Chilliwack