Date posted :June 12, 2026

Location :In Person - Mississauga, Ontario

Job Type :Full-Time, Permanent

Salary : CA$4,000.00 per month + Commission

About Us : Founded in 2008, MAC Financial has grown to become one of Canada’s leading debt buyers. MAC’s positive work environment and huge earning potential make it a great opportunity for individuals seeking a challenging and rewarding career. We have immediate opportunities available for collection agents. This is a company owned and operated by 3 former collection agents. We strive to provide the best possible environment and payment structure for collections professionals in the industry.

As a French Collections Representative, you will be working directly from our call center floor. You will be responsible for managing a portfolio of delinquent accounts, conducting outbound calls, and negotiating repayment plans with customers in a high energy, supportive office.

Previous collections experience is not required however call center, customer service representative, and/or accounts receivables experience is preferred.

Responsibilities :

- Inbound Management: Respond to customer inquiries though various channels in a timely manner.
- Negotiation: Negotiate payment arrangements and payment plans to secure debt repayment.
- Documentation: Accurately recording all client interactions, arrangements, and updates in our CRM system.
- Customer Service: Addressing all clients will professionalism, respect, and empathy.
- Skip Tracing: Attempting to locate new customer data
- Account Management: Manage 150+ accounts daily





Required Skills :

- Bilingual in French and English is required
- Positive attitude and good phone manner
- Strong negotiation and persuasion skills
- Robust attention to detail and accuracy
- Excellent verbal and written communication skills
- Ability to handle difficult conversations with professionalism
- Ability to use CRM systems and Microsoft Windows browsers
- Strong work ethic, self-starters, especially, will excel in this position
- Must have robust empathy, patience, and reliability
- Reliable transportation to our Mississauga office
- 1-2 years of experience in a call center, customer service, accounts receivables, or a similar role is preferred

What we offer : Pay structure: $4,000 monthly base salary plus commission on gross recoveries above the monthly break. We offer six-figure earning potential to all of our collection staff.

Work hours: Monday - Thursday 8:30am-6pm & Friday 8:30am-4pm, No weekends!

- Vibrant and harmonious work workplace
- Paid training program
- Consistent commission structure
- Extended health and dental benefits package
- Profit sharing program
- Great location easily accessible by public transit and close to major highways
- Accessible workplace

Job Types : Full-time, Permanent

Pay: From $4,000.00 per month

Benefits :

- Dental care
- Extended health care
- Vision care

Experience :

- call center, customer service, or sales: 1 year (required)

Language :

- French (required)

Location :

- Mississauga, ON (preferred)

Work Location: In person

📌 French Collection Representative (Mississauga)
🏢 MAC Financial Recovery
📍 Mississauga