Come play a key role in building the future of Sports & Media! Everyone wants to be part of a transformational team - and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.

At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch 30 million of Canadians every month!

Are you interested in joining the Toronto Blue Jays Game Staff Team? This is your chance.

The Toronto Blue Jays are looking for Ushers.

Overview

The Toronto Blue Jays Organization is seeking hard-working individuals with a dedication to customer service and a passion for enhancing the fan experience. This role requires a willingness to assist fans in a polite and friendly manner, strong interpersonal communication skills, and ability to problem solve.

Applicants must be available to work a minimum of 80% of all regular season home games, and 50% of all other events (i.e. concerts), including evenings, weekends and holidays as required. Staff are also expected to attend a pre-game/event meeting 30 minutes prior to gates open.

This is a part-time contract position from January to November with the possibility of extension.

This role may be for you if :

- You have a passion for customer services
- You are hands-on and unafraid of taking on new challenges
- You thrive in a fast-paced high-volume working environment





RESPONSIBILITIES :

- Greet and assist all fans with a welcoming, friendly attitude
- Check each ticket completely, noting date, level, section, row and seat, at all times.
- Direct or accompany, if possible, all fans to their correct seat
- Monitor section and surrounding area for congestion, encouraging fans to continue moving through spaces
- Receive and act on any fan complaints with a warm attitude and problem-solving approach
- Monitor safety of all fans
- Maintain an understanding of Rogers Centre policies and procedures, and act accordingly
- Report any incident (major or minor) on an Incident Report Card and submit report to your supervisor.

QUALIFICATIONS :

- Excellent problem solving, judgment and negotiation skills
- Strong ability to be assertive and influential
- Excellent oral and written communication skills complimented with a friendly and professional manner
- A commitment to service excellence and customer satisfaction
- Solid team player with excellent interpersonal skills
- You must be able and interested in supporting a team environment
- Available to work a minimum 80% of all scheduled regular season home games including evenings, weekends and holidays as required.
- Available to work a minimum of 50% other events
- Ability to work in a busy, fast-paced workplace while standing or moving up and down stairs for 4-5-hour shifts Schedule : Part time

Shift : Variable

Length of Contract : No Selection

Work Location :1 Blue Jays Way (210), Toronto, ON

Travel Requirements : None

Posting Category/Function :Baseball / Stadium Operations & Game Day Events

Requisition ID : 280236

Posting Notes: Rogers Sports & Media

📌 Usher - Toronto Blue Jays
🏢 Rogers Communications
📍 Toronto