The Views Dosa Hub Restaurant

Job Summary

Key ResponsibilitiesGuest Service & Sales

- Welcome guests warmly and provide outstanding customer service.
- Present menus, answer questions, and make food and beverage recommendations.
- Take dine-in, takeout, and online orders accurately.
- Upsell menu items, specials, desserts, and beverages.
- Handle guest inquiries, concerns, and complaints professionally.
- Ensure guests have a positive dining experience from arrival to departure.

POS & Order Management

- Operate Toast POS and other restaurant technology systems efficiently.
- Process cash, debit, credit card, and mobile payments accurately.
- Coordinate online delivery orders and takeout pickups.
- Ensure order accuracy and timely communication with kitchen staff.

Restaurant Operations

- Assist during busy service periods by managing multiple tables and customer requests.
- Maintain smooth communication between front-of-house and kitchen teams.
- Support opening and closing procedures.
- Assist with inventory stocking, condiments, packaging supplies, and beverage stations.

Cleaning & Sanitation

- Clean and sanitize tables, chairs, service stations, and dining areas.
- Sweep and mop restaurant floors regularly.
- Maintain cleanliness of guest washrooms and staff facilities.
- Assist in keeping kitchen areas clean and organized.
- Follow all food safety, sanitation, and workplace safety standards.
- Dispose of garbage and recycling according to restaurant procedures.

Food Handling & Preparation Support

- Assist with basic food preparation and packaging when required.
- Follow proper food handling and hygiene procedures.
- Ensure food presentation and service standards are maintained.

Qualifications & Requirements





- Previous restaurant or food service experience is an asset but not mandatory.

- Experience with Toast POS or other POS systems is preferred.

- Ability to speak and communicate effectively in:

- English

- Hindi

- One or more South Indian languages (Tamil, Telugu, Kannada, or Malayalam preferred)

- Strong customer service and interpersonal skills.

- Excellent multitasking and time-management abilities.

- Ability to work efficiently under pressure during peak business hours.

- Basic math skills and cash-handling experience.

- Reliable, punctual, and team-oriented.

- Ability to stand for extended periods and perform physical cleaning duties.

- Flexible availability including evenings, weekends, and holidays.

Additional Preferred Qualifications

- Experience preparing and serving mocktails, specialty beverages, and cocktails.
- Knowledge of bar operations, beverage presentation, and responsible alcohol service.
- Valid Serving It Right certification is considered a strong asset.
- Valid FoodSafe Level 1 (or equivalent Food Service Permit) certification is preferred.
- Ability to maintain cleanliness and organization of the bar and beverage preparation area.
- Knowledge of beverage inventory control, garnishing, and drink preparation standards is an asset.

Beverage Service Responsibilities

- Prepare and serve mocktails, cocktails, soft drinks, and specialty beverages according to restaurant standards.
- Verify identification and comply with all provincial liquor regulations when serving alcohol.
- Maintain responsible beverage service practices at all times.
- Keep beverage stations stocked, clean, and organized.
- Assist with beverage promotions and upselling opportunities to enhance the guest experience.

Employment Type

- Full-Time or Part time
- Day & Night Shift.

Pay: $17.85-$20.00 per hour

Work Location: In person

📌 Server / Front-of-house Team Member (Vancouver)
🏢 The Views Dosa Hub
📍 Vancouver