Lethbridge, AB Full-time

Forma Steel specializes in manufacturing high-quality steel roofing, siding, trim, and custom panels in a wide range of gauges, colors, and finishes. We take pride in delivering reliable products, strong partnerships, and exceptional service across Western Canada.

We are currently seeking a motivated Account Manager to join our team at the Lethbridge Forma Steel facility. This role is well suited for new or recent business graduates who are eager to start a career in sales, account management, and customer relationship development within a growing manufacturing environment.

Role : Account Manager

Job Type : Full-time Permanent

Work Schedule : Monday to Friday, 8am-5pm

Working collaboratively with our internal teams and external sales partners, the Account Manager will help build and maintain strong customer relationships while supporting sales growth across both new and existing accounts.

What You’ll Do

- Support and manage customer accounts by coordinating with internal teams to meet customer needs and expectations
- Use consultative sales techniques to identify opportunities for account growth, product upgrades, and value-added solutions
- Provide outstanding customer service by responding to inquiries, resolving issues, and ensuring a positive customer experience
- Maintain accurate and organized customer information using CRM and project management tools (HubSpot experience is an asset, but not required)




- Participate in internal training, external sales development programs, and ongoing skilled learning opportunities

Who We’re Looking For

This role is ideal for someone who is early in their career and excited to learn. You don’t need years of experience — we’re looking for potential, attitude, and drive.

- Recent graduate or soon-to-be graduate in Business, Commerce, Marketing, Sales, or a related field
- Robust communication skills and confidence building professional relationships
- Curious, analytical, and creative thinker who enjoys problem-solving
- Organized and able to manage multiple tasks and priorities in a fast-paced environment
- Team-oriented, collaborative, and comfortable working with different departments
- Motivated to grow personally and professionally within a sales-focused role
- Previous sales, customer service, internships, co-op, or part-time experience is considered an asset, but not required

Our Core Values

- Passionate, Positive & Productive
- Respectful, Helpful & Caring
- Responsible & Reliable
- Solution-Focused
- Committed to Doing the Right Thing

Why Join Forma Steel?

- Competitive hourly wage with regular performance reviews
- Clear opportunities for career growth, cross-training, and advancement
- Full perks package and RRSP program
- Year-round, stable employment
- Supportive team environment with strong culture and employee engagement

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