The Assistant General Manager (AGM) is responsible for leading Timber-Tech Truss's Lethbridge branch toward recovery, growth, and long-term success. Reporting to the General Manager, this role combines hands‑on operational leadership with an active, customer‑facing presence in the Lethbridge and Southern Alberta building community. The AGM leads branch operations, sales, and staff, and is directly accountable for rebuilding revenue, strengthening builder and contractor relationships, and ensuring the branch runs efficiently, safely, and profitably. This is a highly visible leadership role requiring equal comfort on the shop floor, in the field with customers, and representing Timber-Tech Truss within the local community. Monitor branch performance against revenue, margin, and production targets, and adjust plans as needed. Serve as a primary customer‑facing representative of Timber-Tech for builders, contractors, and developers in the Lethbridge market. Actively support the Sales leads in creating new business and supporting the team’s existing accounts to rebuild and expand branch revenue. Build and maintain strong, long‑term relationships with local builders, suppliers, and trade partners. Represent Timber-Tech Truss at industry events, trade shows, and community functions to strengthen the branch's market presence. Oversee day-to-day branch operations, supporting the Production Manager, including production, scheduling, logistics, and quality control. Ensure orders are produced and delivered accurately, on time,



and to quality standards. Identify and implement process improvements to increase efficiency and reduce waste. Ensure compliance with safety standards, regulatory requirements, and company policies. Lead, coach, and develop branch staff across production, sales, and administrative functions. Foster a culture of accountability, teamwork, continuous improvement and longevity. Ensure clear, consistent communication between the branch and head office. Monitor key performance indicators including revenue, margins, and production efficiency. Identify cost-saving opportunities without compromising quality or service. Community Involvement Actively participate in the Lethbridge business and building community, representing Timber-Tech Truss in local associations, events, and initiatives. Build Timber-Tech Truss's reputation and network within Southern Alberta through community involvement and relationship-building. Bachelor’s degree in business administration, Construction Management, or a related field (or equivalent experience). Minimum 10-15 years of leadership experience, with a strong background in both sales and operations, preferably in building materials, construction, or manufacturing. Demonstrated ability to build and maintain customer relationships. Established relationships within the Lethbridge / Southern Alberta building and construction industry considered a robust asset. Active involvement in the Lethbridge community and local business networks considered an asset. #

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