Woody’s RV World Red Deer is looking for a full-time RV Service Writer.

Minimum Requirements :

- Excellent customer service skills
- Proficient computer skills
- Ability to work unsupervised
- Must be organized and self-motivated
- Possess strong written and verbal communication skills
- Motivated team player with a strong sense of commitment to the customer
- Have the ability to deal with large volumes of work and be flexible to changing priorities
- Ability to handle stressful situations in a calm and efficient manner
- Ability to read and comprehend policy and procedure
- Excellent verbal and written communication skills
- Strong record of positive Customer Satisfaction results
- High School diploma or equivalent preferred

Responsibilities :

- Essential Duties and Responsibilities - Other duties may be assigned at a later date:

- Book Appointments

- Open new work orders, accurately recording customer information and requirements

- Handle incoming phone calls in a qualified manner





- Deal with customer requests and questions in a timely and friendly manner

- Keep customers updated as needed regarding ongoing repairs and offer explanations for work required and/or suggested so that customers can make informed decisions

- Inform customers of upcoming repairs/services required

- Confirm that all work and pricing is approved by the customer prior to work being performed

- Monitor activities at service counter including customer contact, parts shipping and receiving

- Complete various clerical duties including photocopying, faxing, sorting/filing, etc.

- Receiving customer payments

- Monitoring our online text messaging service

Company Profile : Contact : Service Manager - Lyndon Nystrom

Job Types : Full-time, Permanent

Pay: $20.00-$22.00 per hour

Benefits :

- Dental care
- Extended health care
- Life insurance
- On-site parking

Work Location: In person

📌 Service Writer (Red Deer)
🏢 woodys rv world
📍 Red Deer