Job Overview

Duties

- Supervise daily store operations, including merchandising, pricing, and inventory management
- Lead and motivate a team of sales associates through training and development initiatives
- Oversee customer service to ensure a positive shopping experience
- Manage payroll, cash handling, and POS transactions with accuracy and integrity
- Coordinate recruiting efforts and participate in interviewing prospective staff members
- Develop and implement marketing strategies to increase store visibility and sales
- Monitor sales performance and prepare reports to inform business decisions
- Oversee purchasing activities to maintain optimal stock levels
- Enforce store policies and procedures to ensure compliance with company standards
- Handle customer inquiries, complaints, and resolve issues efficiently
- Conduct regular staff meetings to communicate goals, updates, and training needs

Qualifications

- Proven supervising or retail management experience with a strong track record of leadership success




- Excellent communication skills; bilingual or multilingual abilities are a plus
- Proficiency in POS systems, cash handling, bookkeeping, and administrative tasks
- Strong organizational skills with the ability to manage time effectively in a fast-paced environment
- Experience in merchandising, pricing strategies, sales management, and marketing techniques
- Ability to recruit, interview, and train staff effectively
- Knowledge of budgeting, payroll processing, and store financials
- Leadership qualities with the ability to motivate teams and foster professional development
- Exceptional customer service skills with a professional phone etiquette mindset
- Competency in negotiation, purchasing, and store management principles
- High level of organizational skills combined with attention to detail in all aspects of store operations

Job Types : Full time, Part-time

Pay: $18.00-$25.00 per hour

Expected hours: 30 - 50 per week

Work Location: In person

📌 Shop Supervisor (Leduc)
🏢 Triple R
📍 Leduc