Retail Sales Associate

AutoShack at Rona+ East Gwillimbury

Hourly Rate: $20-$22 + Monthly Commission

What You’ll Do

This role is approximately 65% customer-facing sales and 35% inventory and operations .

Sales & Customer Engagement (70%)

- Assist customers at the counter and by phone
- Ask the right questions to understand customer needs
- Use Make/Model/Year and VIN tools to identify correct parts
- Recommend compatible parts, accessories, and extended warranties
- Process sales, returns, and exchanges accurately
- Handle customer inquiries and resolve issues professionally

Inventory & Operations (30%)

- Receive and put away stock orders accurately and on time
- Maintain organized shelves and back stock
- Count and verify inventory as required
- Process returns to the AutoShack distribution centre
- Keep the store clean, organized, and ready for customers

Requirements :

- Retail or customer service experience
- Comfortable speaking with customers and recommending solutions
- Reliable attendance and skilled presentation
- Willingness to learn systems, products, and sales standards




- Able to stand for extended periods and lift up to 40 lbs
- Weekend availability required

Role Overview

AutoShack is hiring Retail Sales Associates who take pride in delivering consistent customer service and disciplined store execution.

This is not an order-taking position. Associates are expected to understand products, ask the right questions, and contribute to overall store performance.

Compensation

This position includes an hourly wage plus monthly commission .

Commission is based on:

- Average Order Value
- Extended Warranty Sales
- Return Rate (negative impact if above target)

Hiring Process

Pay: $20.00-$22.00 per hour

Benefits :

- On-site parking

Application question(s):

- Available weekends?

Experience :

- Retail sales: 2 years (required)
- Customer service: 2 years (required)
- Inventory management: 1 year (preferred)

Language :

- English (preferred)

Licence/Certification:

- Driving Licence (required)

Location :

- East Gwillimbury, ON (preferred)

Work Location: In person

📌 Retail Sales Associate (East Gwillimbury)
🏢 AutoShack.com
📍 East Gwillimbury