Do you find satisfaction when your communication skills and customer service have a explicit impact on outcomes? Do you enjoy connecting with people and helping them feel heard, especially when they're dealing with something stressful? Are you looking to contribute in a people focused organization?

ATAC LAW is looking for a Junior Client Engagement Representative to join our team in South Burnaby. We're Burnaby's #1 rated law firm, and that’s the case because of how we treat our clients. The right person for this job will care about that as much as we do.

About the Role

You'll be the first person clients speak to when they reach out to our firm. Your job is to make that first conversation a first class experience. You will need to understand what they need, represent the firm well, and crucially, help them feel confident about taking the next step.

Beyond intake, you'll keep track of client interactions, follow up on inquiries, coordinate with our lawyers and staff to get new files moving, and handle administrative tasks that keep things running smoothly.

What We're Looking For

- Someone with a background in sales or customer service who knows how to build trust quickly.
- An administrative or legal background is a bonus,



but we're prioritizing the right personality and skills over credentials.
- Organized and detail-oriented. Data entry and communication are vital at a law firm, and whoever we hire needs to hold these in high regard.
- Someone who can come to understand our offerings and ensures that clients are aware of what we can provide for them.
- A proactive individual who can be trusted to complete their responsibilities without the need of continual reminders.

The Perks

- Pay : Competitive, with additional bonuses

- Hours : Full-time

- Benefits : Comprehensive health and dental

- Parking : Free

- Vacations :Paid :

- Location : South Burnaby, by the river. We are located right beside some great walking and running trails

To Apply : Send your resume and cover letter for review. We look forward to hearing from you!

Pay: $40,000.00-$45,000.00 per year

Benefits :

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Work Location: In person

📌 Junior Client Engagement Representitive (Burnaby)
🏢 ATAC LAW
📍 Burnaby