Supervisor (Victoria)

Supervisor (Victoria)

31 Oct
|
CannaPlus
|
Victoria

31 Oct

CannaPlus

Victoria

About CannaPlus

CannaPlus is proudly owned and operated by the team behind Liquor Plus, a locally owned retailer built with our great products, great people and genuine customer service.

As Liquor Plus expands into the cannabis industry, CannaPlus brings along the same commitment to service standards and community while building a welcoming education forward cannabis retail experience.

Because we are prior to opening, we are hiring for multiple positions, both part-time and full-time. The start date is expected to be roughly the end of April.

Who we’re looking for

You're a reliable, hands on leader who thrives in the fast paced rhythm of retail. You have a strong sense of accountability and understanding that in cannabis, compliance and customer service go hand in hand. You balance “the list” with “the people”, ensuring daily tasks are completed with precision while the teams feel supported and customers feel comfortable and informed.

You lead by example on the floor bringing steady professionalism and confidence to every shift. You're comfortable enforcing ID verification, making refusal calls when necessary, upholding store standards without hesitation. You understand consistency matters from attendance to preservation to policy.

With retail experience and willingness to grow your cannabis knowledge You're ready to support daily operations while maintaining high standards CannaPlus is built on.

Why You'll Love This Role

This is a new business venture, you’re not just stepping into a finished system, you’re helping us shape one together. You'll contribute to product feedback and merchandising decisions, develop your leadership skills, and help refine the standards we're building.

This industry allows people to genuinely be themselves. Each team member brings their own personality, sales type,



and perspective. We learn from one another, and that individually strengthens the team.

Cannabis is consistently evolving. New regulations, new product innovation, new discoveries. Education never stops and that's what keeps the work exciting.

As we expand to additional locations, strong performance opens the doors for growth and future opportunity. We are building intentionally, and the foundation starts with our first team.

If you value education, accountability, individuality, and growth within a high standard environment - this role grows with you.

What You'll Do

You'lllead by example and support the team on the floor. You'll open and close the store independently, including alarm procedures and ensure a cannabis storage is locked according to policy. You'll support daily cash handling procedures, approve refunds and exchanges with company guidelines and assist with BCLDB product receiving and accessory orders. Assist management with monthly and daily inventory counts.

You’ll manage floor operations to maintain productivity store layout and product presentation ensuring everything aligns with our brand standards and expectations of a regulated cannabis environment.

You'll supervise Budtenders, support shift flow and ensure Team members are constantly following our sales standards guideline.

You'll actively assist customers and deliver thoughtful,



responsible product education rooted in the knowledge that you build here at CannaPlus, education isn't an afterthought here, it is what sets us apart. We expect our Key Holder’s to take ownership of their product knowledge and stay curious and constantly expand their understanding of cannabis. The more you know the more confidently you can guide and that confidence elevates the entire store.

You'll maintain a clean, organized, customer-ready service setting while ensuring operation tasks are completed and any discrepancies are escalated to management.

This role carries a meaningful operational responsibility, but not managerial authority. It's a leadership role grounded in accountability and standards and growth.

What We're Looking For

- 2+ years of cannabis, liquor store, retail, or customer service experience
- 1+ years of people leadership experience
- Solid cannabis product knowledge, including terpenes, extract types & consumption methods
- Valid “Selling It Right” certification
- Interpersonal communication & task management skills

What We Offer

- Competitive wage, starting at $22.00 per hour
- Paid overtime
- $200 Health & Wellness Reimbursement
- 20% team discount at CannaPlus location and eight (8) Liquor Plus locations
- 40% team discount on accessories in store
- 2.5% RRSP matching through Manulife
- Cannabis Samples
- Professional development & coaching
- Employee Assistance Program through Vancouver Island Counselling
- Uniform allowance
- Monthly giveaways
- Extended health benefits

Work Environment

- Standing/moving regularly
- Required evenings, weekends, stat holidays
- Lifting up to 25 lbs, including overhead
- Seasonal blackout periods (March, November, late July, December)

Reach out

**Re

📌 Supervisor (Victoria)
🏢 CannaPlus
📍 Victoria

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