Job Summary

Responsibilities

- Oversee daily motel operations, including front desk management, guest services, and housekeeping coordination
- Supervise staff members, including hiring, training, scheduling, and performance evaluations
- Ensure high standards of customer service and guest satisfaction through effective communication and problem resolution
- Manage reservations, check-ins, check-outs, and phone etiquette to provide a welcoming experience for guests
- Monitor and control operational budgets, expenses, and revenue to meet financial goals
- Maintain a clean, safe, and welcoming environment in accordance with hospitality standards and safety regulations
- Handle guest complaints or issues promptly and professionally to ensure positive reviews and repeat business
- Implement marketing strategies to attract new guests and retain existing clientele
- Coordinate with vendors and service providers for maintenance and supplies

Requirements :





- Proven experience in hotel or hospitality management; supervising experience is preferred
- Strong customer service skills with a focus on guest satisfaction
- Knowledge of human resources practices including hiring, training, and staff development
- Ability to manage budgets effectively while maintaining high-quality service standards
- Leadership qualities with the ability to motivate and lead a diverse team
- Excellent communication skills; multilingual or bilingual abilities are a plus
- Experience with front desk operations and phone etiquette
- Familiarity with hospitality software systems is advantageous
- A professional demeanor with strong organizational skills and attention to detail

Pay: $36.50 per hour

Benefits :

- Extended health care
- In office parking

Work Location: In person

📌 Motel Managing Supervisor (Atikokan)
🏢 Quetico Inn
📍 Atikokan