Job Summary

Duties

- Schedule and confirm customer appointments for vehicle repairs and services
- Manage incoming calls and inquiries related to appointments and services
- Upsell additional services or maintenance options during customer interactions
- Handle cash transactions accurately and process payments efficiently
- Maintain detailed records of appointments, customer preferences, and service history
- Coordinate with mechanics and service staff to ensure timely completion of repairs
- Follow up with customers regarding upcoming appointments or service completion status
- Assist in managing walk-in customers and prioritize scheduling based on urgency and availability

Why Work for Us?

- Family owned and operated
- Committed to Employee satisfaction
- Comprehensive benefits program
- Ongoing training and support

Requirements :





- Previous experience in a dealership or automotive repair environment preferred
- Mechanical knowledge or experience with automotive systems is highly desirable
- Strong customer service skills with the ability to communicate effectively
- Ability to handle cash transactions accurately and responsibly
- Excellent organizational skills with attention to detail
- Ability to work efficiently in a fast-paced workplace
- Basic computer skills for scheduling software and record keeping
- Professional appearance and demeanor suitable for a customer-facing role
- Familiarity with Reynolds & Reynolds is a bonus

Pay: $39,000.00-$52,000.00 per year

Work Location: In person

📌 Service Appointment Coordinator (Orillia)
🏢 Sunrise Toyota
📍 Orillia