CUSTOMER SERVICE REPRESENTATIVE

- Fast paced :

- Efficiency :

- Must be a Google expert :

- Independent go getter

Responsibilities and Duties :

- Create customer quotes and process their orders
- Set up current accounts and maintain customer contact information in our ERP
- Attend in-house supplier training sessions and provide technical product information to customers
- Collaborate with established suppliers
- Provide excellent customer service.

You may be required to carry out other duties, as are within your capabilities and level of responsibility, in order to meet the needs of the business.

Requirements :

- Experience in customer service (inbound or outbound calls)
- Strong computer knowledge (MS Outlook, Word, Excel)




- Multitasking between many software programs and online tools
- Excellent problem-solving abilities
- A high level of attention to detail
- Excellent team working skills
- The ability to learn new skills quickly

Asset :

- written and spoken French and/or Spanish

Job Types : Full-time, Permanent

Benefits :

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Wellness program

Work Location: In person

📌 Customer Service Representative (Calgary)
🏢 ITM Instruments
📍 Calgary