Job description: Company Overview : We are a customer-focused, fast-paced supplier dedicated to providing high-quality products and exceptional service to our clients. Our team thrives on collaboration, innovation, and a strong commitment to meeting customer needs. We are currently seeking a dynamic and organized individual to join our North Bay branch as an Inside Sales & Customer Service Representative .

Position Overview : Key Responsibilities :

- Greet and assist walk-in customers with professionalism and product knowledge
- Handle incoming calls and direct inquiries to appropriate departments
- Create, follow up on, and revise customer quotes
- Accurately process orders for in-store pickup or shipping
- Proactively notify customers about order status and follow up on pending requests
- Maintain and replenish product displays and stock shelves
- Support inventory management, including cycle counts and organization
- Collaborate with the sales team to meet customer expectations and sales targets
- Process purchase orders (P.O.) accurately and efficiently
- Conduct respiratory fit testing as needed (training provided)
- Perform additional duties as assigned by management

What We Offer to Help You Succeed :

- Integration into our Inside Sales Team ,



sharing a team inbox and collaborating closely with support staff
- Hands-on training provided by our experienced team who will guide you on systems, procedures, and regional practices
- Continued support from a growing team in North Bay.
- Clear prioritization of primary tasks, with support from sales support staff and the assistance of colleagues to streamline daily responsibilities

Qualifications :

- Previous experience in customer service, retail, or inside sales preferred
- Strong organizational and communication skills
- Order processing and inventory control knowledge
- Ability to multitask and manage competing priorities in a busy environment
- A cooperative mindset and willingness to learn
- Previous experience in fit testing or willingness to be trained

How to Apply : Only those moving up to the next step of the hiring process will be contacted.

Job Types : Full-time, Permanent

Pay: $41,600.00-$65,000.00 per year

Benefits :

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- In office parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Work Location: In person

📌 Inside Sales/customer Service (North Bay)
🏢 Trans Canada Safety
📍 North Bay