Job Description

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- Customer Service Attendant (Community Centre)

Employment Type :Casual Part Time

Hours of Work :Up to 24 hours per week

Job location :Country Hills Community Centre, Kingsdale Community Centre

Pay :$23.13 To $24.05 Hourly

Grade/Band :4

Job Posting Start Date :5/14/26

Job Posting End Date :5/21/26

- OverviewWe are seeking a Customer Service Attendant to support the day-to-day operations at all of our 14 Community Centres. Successful applicants must be highly motivated individuals who can work independently and responsibly in assessing and responding to situations.
- Responsibilities- Ensure safe and efficient operation of the Community Resource Centre.
- Provide positive customer service in all aspects of job functions.
- Provide general office assistance as directed by centre staff.
- Provide general facility upkeep.
- Performs patron program registration functions.
- Attends to rentals on assigned shifts and performs all related rental duties.
- Performs other related duties as assigned.
- Education- Minimum Grade 12 diploma or equivalent.
- Experience- Minimum 6 months of related experience including providing customer service, administrative duties, cash handling.
- Additional Requirements- Available to work various hours including days, evenings, weekends,



and holidays as required.
- Knowledge, Skills, and Abilities- Proven ability to work independently with an ability to manage multiple tasks and job functions.
- Proven communication, problem solving, and customer service skills to work effectively with the public, staff, and volunteers in a diverse community setting.
- A working knowledge of computers to take registrations, perform cash handling, process payments, and provide community information to patrons.
- Mathematical skills and the ability to reconcile funds for partner agencies and City monies collected during shift.
- Ability to work effectively in a team environment.
- Physical ability to perform duties requiring lifting and moving of equipment, shoveling, cleaning etc.
- Reliable transportation to travel to a variety of locations would be an asset.
- Ability to speak multiple languages would be considered an asset.
- Experience with administration, volunteer groups, and community programming would be an asset.
- Reliable with a positive attitude and employment record.

Department :CSD-Community Services Department

Division :CSD-Neighbourhood Programs and Services Division

Union Code :Part Time

Req Id :865

Job Code :9320

Number of Openings :3

📌 Customer Service Attendant (Community Centre) (Kitchener)
🏢 City of Kitchener
📍 Kitchener