Grand River Physiotherapy is a well-established physiotherapy clinic in Fergus, Ontario. Opened in 1999, our busy physiotherapy clinics also offers massage therapy. We are looking for a full-time medical office administrator to join our growing team.

If you want to be a part of a really fun place to work, a place where people are happy to go to experience excellence in their physiotherapy care in a positive, welcoming, upbeat environment; where our friendly staff are proud and passionate about the care that they deliver; in a community that has retained its incredible small-town charm even as the development and population expand rapidlythen Grand River Physiotherapy is the place for you!

Duties

As an Office Administrator, duties will include (but are not limited to):

- Organizing and scheduling appointments, contacting patients to confirm appointments and provide relevant information about the clinic
- Manage appointment schedule with efficiency to fill vacancies with patients who are on the waiting list
- Communicate to the physiotherapists and other staff any relevant information regarding patient care
- Maintain strict confidentiality and professionalism
- Using EMR system (Practice Perfect) to schedule, bill, and enter client data
- Billing a variety of health insurance benefits
- Update inventory and place orders when needed
- Billing a variety of health insurance benefits
- Other day-to-day operations (laundry, tidying etc.)

Qualifications





- Ideally a minimum 1 year of medical office administrative experience or experience in the health sector
- An aptitude for computers, including very strong skills using electronic scheduling and Microsoft Office
- Experience in medical receptionist duties and using a multi-line phone system
- Experience with taking payments - managing a POS system, taking cash
- Experience acting professionally in a customer service role
- Ability to perform a variety of clerical tasks efficiently and accurately
- Post-secondary education in medical office/admin an asset

Skills

- Organized and able to multi-task
- Possesses a strong ability to work independently, and with a team
- Excels in a quick-paced environment, while using excellent communication skills
- Handle administrative requests from physiotherapists and massage therapists
- Organizing and scheduling appointments with electronic medical system
- Strong skills with billing and dealing with extended health benefit accounts

Expected start date: ASAP

Job Types : Full-time, Part-time, Permanent

Salary : $18.00-23.00 per hour

Salary : $18.00-$23.00 per hour

Advantages :

- Extended health care
- On-site parking

Schedule:

- Monday to Friday

COVID-19 considerations: COVID-19 considerations: All COVID-19 health precautions are being taken as per MOH guidelines for physiotherapy clinics

Ability to commute/relocate:

- Fergus, ON N1M 2R2: reliably commute or plan to relocate before starting work (required)

Education :

- Secondary School (required)

Experience :

- Medical office: 2 years (required)

📌 Full Time Medical Office Administrator (Fergus)
🏢 Grand River Physiotherapy
📍 Fergus