Job Overview

Duties

- Greet patients and visitors professionally at the front desk, ensuring a welcoming environment
- Manage multi-line phone systems to schedule appointments, answer inquiries, and coordinate patient communications
- Maintain accurate electronic medical records using Epic or Dentrix software
- Verify patient insurance information and process billing or payments as needed
- Assist with administrative tasks such as filing, data entry, and managing office supplies
- Prepare patient charts and documentation for clinical staff
- Schedule appointments and follow-up visits efficiently to optimize office workflow
- Support clinical staff with administrative duties as required, including handling correspondence and documentation
- Ensure compliance with HIPAA regulations and maintain confidentiality of patient information
- Busy and dynamic surgical practice requiring great attention to details and organizational skills

Experience

- Prior experience working as a Dental Receptionist or Medical Office Assistant in a healthcare setting is preferred




- Proficiency with Electronic Medical Records (EMR) systems such as Epic or Dentrix is highly desirable
- Strong knowledge of medical terminology and office procedures
- Experience managing multi-line phone systems and front desk operations
- Demonstrated ability to handle administrative responsibilities with accuracy and professionalism
- Previous dental office experience or medical office experience is a plus
- Excellent organizational skills combined with the ability to multitask in a rapid-paced environment

This role requires a proactive individual committed to delivering exceptional patient service while supporting the efficient operation of our healthcare practice.

Pay: $25.00-$30.00 per hour

Benefits :

- Company events
- Flexible schedule
- Paid time off

Education :

- AEC / DEP or Skilled Trade Certificate (preferred)

Experience :

- Work as MOA: 1 year (preferred)

Work Location: Hybrid remote in Surrey, BC

📌 Medical Office Assistant (Surrey)
🏢 Surrey Memorial Hospital
📍 Surrey