We are currently looking to fill the position of a Front Desk Clerk at Beacon Hill Motel. Beacon Hill Motel is family owned and operated.

Responsibilities :

- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Upsell additional facilities and services, when appropriate
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
- Respond to clients' complaints in a timely and skilled manner
- Provide information about our hotel, available rooms, rates and amenities
- Welcome guests upon their arrival and assign rooms

Requirements : being familiar with the city and city events is essential, French language is necessary. This position involves cleaning of surfaces in the main office and some garbage removal.

- Customer service attitude
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role

📌 Hotel Front Desk Agent (Ottawa)
🏢 beaconhillmotel
📍 Ottawa