Responsibilities (include but are not limited to) :

- Answering phones, booking appointments, and checking clients in and out
- Creating a warm, welcoming, and professional experience for patients and pet parents
- General housekeeping duties including maintaining cleanliness of the reception area, pet holding areas, and common areas
- Taking patient vital signs such as weight, temperature, blood pressure, and respiratory rate
- Assisting the on-duty veterinarian during examinations, treatments, and surgeries
- Providing front-line customer service and sales support
- Assisting in handling mail, package deliveries, and general administrative tasks
- Issuing invoices, processing payments, and updating client accounts
- Ensuring accurate collection and maintenance of medical records and patient information

Required Skills :

- Strong customer-service focus and ability to work well with people and animals
- Comfortable using computers and veterinary software systems
- Ability to work proactively and efficiently without constant supervision
- Ability to properly restrain small animals safely and appropriately
- Excellent communication and interpersonal skills
- Strong workflow and time-management coordination




- Ability to administer medications under supervision from a veterinarian
- Comfortable assisting with examinations, surgeries, and diagnostic procedures
- Basic understanding of animal anatomy and veterinary medical terminology
- Knowledge of sanitation, disinfection, and infection control procedures

Experience & Education (preferred) :

- 1 year experience in an animal hospital or animal care facility (preferred)
- Veterinary Assistant diploma or equivalent training (preferred)

Additional pay :

- Overtime

Advantages :

- Discounted or free food
- On-site parking
- Store discount

Flexible language requirement :

- French not required

Schedule :

- 8 rotational hour shift (day shift, afternoon shift, evening shift)
- Weekdays and 1 weekend (as needed)
- On call
- Overtime

Ability to commute/relocate :

- The hospital is located in Maple Ridge, BC. We are looking for someone who can reliably commute or plan to relocate before starting work (required)

Job Types : Full-time, Part-time

Pay: From $17.85 per hour

Expected hours: 24 - 40 per week

Benefits :

- On-site parking
- Store discount

Work Location: In person

📌 Veterinary Assistant/ Receptionist (Maple Ridge)
🏢 Albion Animal Hospital
📍 Maple Ridge