Receptionist/Front Desk Coordinator at DermaLux Medical Aesthetics

DermaLux Medical Aesthetics is a Medical Spa located in Sherwood Park, Alberta. We were founded in 2018 and have vastly grown since. Most recently we moved into our brand-new clinic in Sherwood Park, and we are looking to expand our team.

If you are a motivated individual with a positive attitude that loves working in a team setting, we would love to hear from you. We are looking to hire a full-time and part-time receptionist to be part of our dynamic team of skilled and experienced medical aesthetic professionals.

Employment Type :

- Full-Time (35 - 40 hours a week)

Schedule :

- 6 - 8 hour shifts (flexibility with shifts depending on employment type)
- Shifts will vary from Monday - Sunday (days, evenings, and weekends)

Pay :

- $18.00 - $23.00 hourly - wages will be based on experience

Work Location :

- One location

Qualifications/Education/Experience :

- Criminal record check with no prior felonies
- High school diploma
- 1+ years’ experience as a receptionist preferably with a medical spa or spa background

Administrative Responsibilities :

- Basic office duties: printing forms, copying, mailing, office supply runs/drop-offs etc.
- Opening/closing duties of clinic: light cleaning, stocking of products/supplies, taking inventory
- Processing client transactions
- Coordinating client appointments with service providers

Hospitality Responsibilities :

- Creating a positive hospital environment for clients, greeting clients upon arrival,



checking in clients, taking their information, providing client consultation forms, escorting them to the waiting room and/or treatment rooms, making clients feel comfortable and welcome.
- Always providing excellent customer service by aiding with client needs and questions.
- Politely resolving client conflicts.
- Maintaining a high level of professionalism.

Other Duties & Responsibilities :

- Participating in content creation days.
- Participating in continuing education seminars inside clinic and outside the clinic.

Key Skillset & Experience :

- Experience in the customer service industry and/or medical spas.
- General knowledge and skills of using computer programs, electronics, printers, and photo copiers.
- Knowledge of our services and products to provide clients with information and to answer client questions.
- Expectational and articulate verbal/written communication skills.
- Willingness to be flexible with availability and to be asked to preform jobs out of normal receptionist duties.
- An attention to detail, time management, and ability to prioritize tasks.
- Ability to maintain confidentiality and ethical standards regarding personal and sensitive client information.

Pay: $18.00-$23.00 per hour

Benefits :

- Company events
- On-site parking

Application question(s):

- Which scheduling software have you used in professional setting?

Experience :

- reception: 1 year (required)

Work Location: In person

📌 Receptionist (Sherwood Park)
🏢 DermaLux Medical Aesthetics
📍 Sherwood Park