Job Overview

We believe that every patient deserves the tools and resources to understand and take control of their well-being. It is our mission to provide the insight needed for every person to make the most informed decisions regarding their own health and wellness. We believe in a patient-focused model and an integrated approach to health with a focus on complementary treatment modalities and preventative and proactive care.

The collaborative team of health experts at The Clinic YYC strives to build beneficial, compassionate, and long-lasting relationships with our clients, and to become trusted partners as they journey towards comprehensive, effective, whole health.

Responsibilities

- Greet and assist patients as they arrive, ensuring a welcoming atmosphere.
- Manage incoming phone calls with professionalism, utilizing effective phone etiquette.
- Schedule appointments and maintain the appointment calendar accurately through the Jane App Software.
- Handle patient inquiries and provide information regarding services offered.
- Maintain organized patient files and ensure all documentation is up to date.
- Perform clerical duties such as filing, data entry, and maintaining office supplies.
- Collaborate with staff to ensure smooth operations within the clinic.




- Other reasonable duties as assigned and related to the position

Skills

- Prior experience in a front desk role preferred
- Experience with EMR systems is preferred, with a preference for those familiar with Jane App.
- Familiarity with clinical procedures and terminology is preferred.
- Intermediate to advanced computer skills.
- Robust organizational skills with the ability to manage multiple tasks effectively.
- Excellent verbal and written communication skills, demonstrating professionalism at all times.
- Experience with phone systems and a solid understanding of phone etiquette.
- Ability to work independently as well as part of a team in a fast-paced environment.

Work Schedule

- Start Date: ASAP
- 25-35 hours
- Mondays-Thursdays (6.5 hours)
- Day Shift/Evening Shift
- Saturdays (Available one Saturday a month from 8:30-3)

Pay: $19.00-$21.00 per hour

Benefits :

- Casual dress
- Company events
- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Education :

- Secondary School (preferred)

Experience :

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

📌 Clinic Receptionist/admin (Calgary)
🏢 The Clinic YYC
📍 Calgary