Job Overview

Duties

- Manage multi-line phone systems, directing calls efficiently and professionally
- Greet visitors at the front desk and assist with inquiries
- Review new customer orders and requests and manually enter data into a centralized database (FileMaker).
- Verify that information in the computer system is up-to-date and accurate.
- Track shipments of office products and client orders.
- Arrange couriers
- Proofread documents for accuracy and clarity before distribution
- Keep track of orders for status update requests by clients.
- Client follow-up on information needed for orders (if not provided) and/or approval for printing if not provided in a specific time frame.

Qualifications

- Fluent in English & Excellent communication skills
- Being ORGANIZED, and have extensive attention to DETAILS is a must!
- Previous experience in the Printing Industry is preferred




- Proficiency in Microsoft Office & Experience with FileMaker
- Excellent phone etiquette and organizational skills with the ability to manage multi-line phone systems effectively
- Experience with data entry, proofreading, and filing procedures
- Ability to handle sensitive information discreetly and maintain confidentiality
- Robust organizational skills with attention to detail and accuracy in all tasks
- Ability to work independently as well as part of a team in a fast-paced environment
- Professionalism is required (both manner and presentation-wise)

Pay: From $22.00 per hour

Benefits :

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Work Location: In person

📌 Customer Service/receptionist (Coquitlam)
🏢 Alliance Printing
📍 Coquitlam