Overview: The Driver Record Processing Clerk performs a variety of clerical and administrative duties of moderate complexity, in accordance with established service standards, procedures, and business rules.

Responsibilities :

- Receive and sort Driver Records departmental mail.
- Scan and upload sorted departmental mail to SharePoint into the correct workflow intake tracker.
- Monitor and handle several Driver Record mailboxes, ensure inquiries are forwarded to correct area, sort, and upload requests/tasks to SharePoint under the correct workflow intake tracker.
- Collect, sort, and upload departmental reports to correct workflow intake in SharePoint.
- Batch Police Traffic Accidents Reports by type and prepare scanning package.
- Scan and upload Police Traffic Accident Reports occurring on rural highways to Manitoba Transportation and Infrastructure via the Secure Site.
- Notify brokers and service centre representatives of errors in documents submitted.
- Prepare outgoing letters and correspondence as needed
- Add or amend Family Maintenance suspensions in DTE and IWS, as directed by Family Maintenance.
- Add general information line to record to display MELT completed as directed by Service Centre Reps or Permit
- Provide support to Driver Records Processing by assisting in the completion of moderately complex clerical tasks.
- Perform other duties as assigned.

Qualifications: Education:

- High school diploma or equivalent.

Experience:

- One year office or customer service experience

Technical Knowledge and Skills:

- Communication skills to convey information in a concise and straightforward manner.




- Working knowledge of MS Office including Word, Excel, Outlook, and SharePoint.
- Knowledge of the Manitoba Public Insurance Act and Regulations, the Highway Traffic Act, the Criminal Code of Canada, Youth Criminal Justice Act, Drivers and Vehicles Act, Freedom of Information and Protection of Privacy Act, the Personal Health Information Act and the Family Maintenance Act and related regulations.
- Work independently and as part of a team, under pressure in a fast-paced environment.
- Intermediate problem-solving skills.
- Works with accuracy and attention to detail.
- Working knowledge of IWS, CARS, DLS, IRE, EDMS, and DTE is an asset.
- Establish and maintain effective relationships with leaders, peers, and external stakeholders.

Conditions of Employment: Employee Benefits: Health benefits

We offer a comprehensive health benefits program that includes:

- versatile health, dental and vision plans
- health spending account
- travel health coverage
- other extended health benefits such as ambulance, massage and physiotherapy

Financial security

In an effort to support financial security, we offer:

- registered pension plan
- group, dependent, and optional life insurance coverage




- sick leave to cover short-term disability
- long-term disability

Wellness

We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:

- vacation entitlement
- maternity, parental and adoptive leaves
- bereavement and family responsibility leaves
- employee and family assistance program
- mental-health programming
- onsite employee gym facility (Cityplace)
- discounted gym memberships
- wellness account

Diversity and inclusion

Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life. - Employee recognition

It’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done. - Professional development

We want our employees to grow, which is why we offer support in keeping their skills up to date. We offer in-house training, professional development and an educational assistance program. - Safety and health

In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.

📌 Driver Records Processing Clerk (Winnipeg)
🏢 Manitoba Public Insurance
📍 Winnipeg