Bilingual Customer Service Generalist (Kitchener)

Bilingual Customer Service Generalist (Kitchener)

31 Oct
|
Enaur
|
Kitchener

31 Oct

Enaur

Kitchener

Permanent, Full-Time Position (posting for an existing vacancy)

Location: Kitchener, Ontario

Schedule: Four days a week, No Weekends (Hours: 8:30 am - 7:00 pm)

Now Hiring: Join a Growing and Supportive Team

- What We Do? _

At Spaenaur, we source, stock, package, and distribute quality fasteners, hardware components, and tools all over Canada, US, and parts of Europe. Spaenaur has proudly served customers since 1936.

We are known for same‑day shipping and for delivering on our promise of “Fasteners Right Now” , helping customers keep their operations running without interruption. Beyond our products, we provide trusted support and reliable service across every customer interaction.

- Why We Do it? _

We do what we do because our customers rely on us to keep their businesses moving. When a fastener is missing, production can stop; our role is to make sure that we help customers get the fasteners they need to get back on business.

Equally important, we believe in doing good work, supporting one another, and helping people grow. We invest in our employees through training, hands-on learning, and opportunities to develop skills across the business.

By building knowledgeable, empowered teams, we create better outcomes for customers, employees, and the communities we serve.

At Spaenaur, success is measured not only by what we deliver, but how we deliver it, with integrity, teamwork, and a strong commitment to continuous improvement.

At Spaenaur, we believe in doing valuable in the world, doing what we do well, and helping people to develop themselves.

- How We Do It? _





Spaenaur is recognized throughout North America as a leading distributor for industrial fasteners, hardware components, and tools.

We operate out of a 115,000 Sq. foot warehouse in Kitchener, Ontario and specialize in stocking hard-to-find parts that can be shipped same-day.

Spaenaur believes in developing people and creating meaningful opportunities for growth. From the start, you will be supported through a structured onboarding experience designed to build confidence and capability.

- About the Role _
- What We’re Looking For _

Curious learners who want to understand how a mid-sized industrial distributor operates

Flexible individuals who can transition between customer service and support warehouse activities as business needs change

People interested in long-term growth and development within the company

- What We Offer _

Employer-paid benefits, including extended health, dental, and vision care coverage

Employee Assistance Program (24/7 confidential support, for personal and work-related topics

Defined Benefit Pension Plan (Including secure and predictable retirement benefits)

Profit Sharing (Rewards based on company performance)

Tuition Reimbursement for approved educational programs

Structured onboarding, training, and development opportunities

A supportive, people-focused workplace culture

Ready to Grow with Us?

If you’re looking for a role where learning, teamwork, and customer impact come together, we’d love to hear from you.

Pay: $19.00-$23.00 per hour

Work Location: In person

📌 Bilingual Customer Service Generalist (Kitchener)
🏢 Enaur
📍 Kitchener

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