Inventory & Operations Coordinator

Department: Operations Reports To: Operations & Finance Administrator Position Type: Full-Time Hours: 37.5 hours per week Compensation: $27-$32 per hour, based on experience Location: Edmonton International Airport, Alberta, on-site

About Indigenous Box

Indigenous Box is an Indigenous-owned e-commerce, gifting, and corporate solutions company based in Edmonton, Alberta.

We work with Indigenous-owned businesses across Canada to bring their products to customers, organizations, and communities through curated gift boxes, corporate gifting programs, seasonal subscription boxes, and our online store.

Our business is inventory-driven, with a broad supplier network, multiple product lines, corporate orders, assembly and fulfillment, and e-commerce operations all moving through the same systems.

We are continuing to strengthen our operational systems, processes, and team as we grow, and this role will play an important part in making sure inventory, product data, orders, purchasing requirements, and financial information stay accurate and connected.

Position Summary

The Inventory & Operations Coordinator is responsible for the day-to-day coordination of inventory, product and system data, procurement requirements, warehouse requirements, and corporate/customer box orders.

This position works closely with the Sales, Warehouse, Procurement, and Finance teams to ensure inventory and product information is accurate, customer requirements are clearly communicated, and products are available when needed.

This role is best suited to someone who already has hands-on experience working in an inventory-driven setting and is comfortable taking ownership of day-to-day inventory accuracy, product data, coordination, and follow-through.

Key Responsibilities

Inventory Management





- Maintain accurate inventory information within the company’s inventory management and operational systems.
- Monitor inventory levels and identify shortages, discrepancies, negative inventory, or unusual variances.
- Coordinate and participate in regular inventory counts and cycle counts.
- Investigate inventory discrepancies and work with the Warehouse team to identify and resolve issues.
- Ensure inventory receipts, transfers, adjustments, allocations, and other movements are accurately recorded.
- Track inventory allocated or required for specific customer and corporate orders.
- Communicate inventory concerns, shortages, and unresolved discrepancies to the appropriate team members.
- Support inventory organization and accuracy throughout the warehouse.
- Follow inventory discrepancies through to resolution or escalation.
- Investigate material discrepancies before transactions are finalized or moved forward.

Product & System Data Management

- Maintain the day-to-day accuracy of operational product and inventory data.
- Create and maintain product records, SKUs, variants, units of measure, inventory settings, bills of materials, recipes, kits, bundles, and related operational information.
- Ensure bills of materials and assembly requirements accurately reflect how products and boxes are produced.
- Maintain accurate and consistent product information across Katana, Shopify,



and other connected operational systems.
- Identify inconsistencies between systems and coordinate corrections.
- Work with Sales, Procurement, Finance, Warehouse, and leadership to confirm required product information and costs.
- Maintain consistent standards for how product and inventory information is entered and managed.
- Investigate product-data issues that affect inventory accuracy, purchasing, production, fulfillment, or financial records.
- Help ensure system information is complete and reliable enough for other teams to use in their work.

Corporate & Customer Order Coordination

- Work closely with the Sales team to coordinate inventory requirements for corporate and customer box orders.
- Review upcoming orders and confirm product availability and inventory requirements.
- Track inventory requirements for upcoming box builds and fulfillment deadlines.
- Identify potential shortages or inventory concerns before scheduled assembly.
- Communicate product availability, shortages, substitutions, lead times, and other inventory concerns to Sales and Operations.
- Coordinate changes to customer box requirements and ensure updated information is communicated accurately to the Warehouse team.
- Help ensure the correct products and quantities are available for scheduled box builds.
- Maintain organized records of inventory requirements associated with customer and corporate orders.
- Provide Sales with timely and accurate inventory information to support customer commitments.

Warehouse Coordination

- Work closely with Warehouse staff to coordinate upcoming inventory and box-building requirements.
- Provide accurate information regarding products and quantities required for customer orders.

📌 Inventory & Operations Coordinator (Leduc)
🏢 Indigenous Box
📍 Leduc