We believe extraordinary experiences are created through genuine connections thoughtful service and a deep appreciation for our incredible surroundings. As an Event & In-Room Dining Server you will help bring this to life creating memorable moments for our guests whether they are celebrating a special occasion gathering for an event or enjoying a quiet dining experience in the comfort of their room.

With a passion for hospitality and a natural attention to detail you will deliver warm intuitive and personalized service that reflects the spirit of Rimrock Banff. Working across Event Services and In-Room Dining you will be part of a collaborative team committed to creating meaningful experiences anticipating guest needs and making every moment feel exceptional.

Start Date: November 2026

What Youll Be Doing

Events

- Set up service and break down banquet rooms meeting spaces and event areas in accordance with event specifications and luxury service standards.
- Prepare tables service stations buffets and beverage stations ensuring all details are presented to the highest standard.
- Review Banquet Event Orders to understand guest requirements menus dietary needs timelines and service expectations.
- Provide attentive and professional food and beverage service during meetings conferences weddings banquets and other special events.
- Restock bars polish glassware and cutlery and maintain cleanliness organized service areas.

In-Room Dining

- Deliver food and beverage orders with professionalism accuracy and attention to detail
- Ensure orders are accurate complete and presented attractively including appropriate cutlery condiments glassware and service accessories.
- Respect guest privacy and follow hotel procedures when entering guest rooms and interacting with guests.
- Return to guest rooms to retrieve trays tables and service equipment in a timely and discreet manner.
- Deliver amenities VIP touches and pre-arrival experiences with discretion

Luxury Guest Experience

- Deliver warm genuine and intuitive service that reflects the hotels luxury positioning and service philosophy.
- Handle guest concerns promptly and professionally escalating issues to leadership when appropriate.




- Maintain a thorough understanding of menus ingredients preparation methods beverages and available services.

Operational Excellence

- Work across Events and In-Room Dining according to operational requirements and scheduled assignments.
- Communicate clearly with leaders and colleagues regarding priorities guest requirements and operational challenges.
- Follow all food safety sanitation workplace health and safety and responsible alcohol service requirements.
- Ensure equipment service areas and storage spaces are maintained in a clean safe and organized condition.
- Perform other reasonable duties within the scope of the position as assigned by hotel leadership.

Qualifications :

What You Bring

- Experience in a luxury hotel or find dining restaurant an asset.
- A genuine passion for hospitality and delivering exceptional guest experiences.
- Excellent attention to detail and the ability to maintain high service standards in a fast-paced environment.
- Alberta ProServe certification required
- Previous experience in food and beverage service banquets events or a similar hospitality setting is preferred.

Bonus If You Bring

- Experience in Forbes/LQA-aligned hospitality environments
- Familiarity with tray service cloche presentation or private dining service standards

Physical Demands

- Continuous standing and walking for extended periods
- Frequent lifting carrying pushing and pulling of trays carts and service equipment
- Repeated bending reaching twisting and stooping during service and setup
- Ability to safely handle hot food beverages and service ware while following established safety procedures.
- Work in a fast-paced environment with exposure to heat noise and cleaning chemicals
- Able to work varying shifts including early mornings late evenings weekends and holidays based on operational requirements.

Visa Requirements: Must be legally authorized to work in Canada.



The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information :

Job Perks & Benefits:

- Comprehensive advantages package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
- Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
- Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Accor Hotels in Banff Lake Louise Jasper & Whistler.
- One complimentary buffet meal per shift in our staff cafeteria.
- Subsidized shared Staff Accommodation for full-time status (subject to availability).

Apply Today: Whether youre just starting your journey or seeking your next adventure wed love to hear from you. Explore current opportunities and discover what it means to be a team member at .

Were committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process please reach out confidentially at and well work with you to ensure your needs are met.

At Rimrock Banff we believe that diversity makes us stronger and inclusion moves us forward.

Our team is made up of individuals from across the globe each bringing their own culture perspective and a place as naturally diverse as Banff National Park its only fitting that our workplace reflects the same richness.

Whether youre on shift or in staff housing we want every person to feel seen valued and free to be fully themselves regardless of race culture gender identity religion abilities sexual orientation or age.

Inclusion isnt a box we check its a value we live. And while were proud of our progress we know theres always more to learn more ways to grow and more voices to elevate.

Together we build a workplace where belonging isnt just possible its expected.

Be you. Be bold. Stay moved.

Remote Work :

No

Employment Type :

Full-time

📌 Events and In-Room Dining Server Full-TimePart-TimeCasual (Banff)
🏢 AccorHotel
📍 Banff