Lead Guest Services Team Member (Portage la Prairie)

Lead Guest Services Team Member (Portage la Prairie)

31 Oct
|
Pilot
|
Portage la Prairie

31 Oct

Pilot

Portage la Prairie

The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:

- Lead a shift of one-to-two cashiers to process all types of cash credit and debit transactions
- Complete end-of-shift reports and close out procedures
- Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e. alcohol tobacco)
- Maintain an organized and clean work area
- Use suggested selling methods to promote and sell products
- Ensure quality service is delivered to every guest
- Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
- Determine break schedules and team member placement during shift
- Assist with other travel center functions such as maintaining deli cleaning showers and restrooms stocking making coffee etc.
- Model behaviors that support the companys common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules regulations policies and procedures
- Complete other duties as assigned





Pay Rates Starting between: $16.40 - $18.13 / hour

Qualifications :

- Previous experience or working knowledge of retail operations
- Incredible customer service skills & the ability to help maintain a customer focused culture
- Must be proficient with a calculator computer and other equipment
- Ability to work as part of a team and interact with different levels from hourly team members customers vendors and corporate representatives
- Must be able to work a flexible schedule of nights days weekends and holidays
- Background check is required

Additional Information :

- Fuel Discount
- Weekly Pay
- RRSP (for Full Time Employees)
- Extended Health Care Advantages (for Full Time Employees)
- AD&D; Insurance (for Full Time Employees)
- Life Insurance (for Full Time Employees)
- Adoption Assistance
- Tuition Reimbursement
- Extensive Training Program

- Artificial Intelligence is used to screen assess or select applicants.

Remote Work :

No

Employment Type :

Full-time

📌 Lead Guest Services Team Member (Portage la Prairie)
🏢 Pilot
📍 Portage la Prairie

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