The Quoting and NPD Associate will be responsible for completing quotation requests for existing and new products in a professional accurate and timely manner for LGC customers and for answering other inquiries from customers.
To perform this job successfully an individual must be able to capably perform each of the following essential duties:
Existing Product Quoting Responsibilities
- Identify products requested by customers based on their inquiry.
- Be able to identify the correct category of quote inquiry (bulk catalogue custom etc.).
- Collaborate with internal departments to collate necessary information to create quote.
- Issue pricing on catalogue non-bulk catalogue products and solutions.
- Draft pricing on bulk and custom products.
- Input quotations in database: including Customer Profile pricing availability minimum order quantities payment terms special tests and shipping charges.
- Collaborate with commercial team to follow-up on high-dollar value opportunities.
- Manage phone calls and emails from customers.
- Escalate specific customer requests (i.e NDAs LOAs complaints).
- Prepare and manage timelines of assigned quotation requests.
- Run reports and metrics as required.
- Any additional tasks assigned.
New Product Quoting Responsibilities
- Identify recent products from customer inquiries and oversee quote timelines to ensure deadlines are met.
- Compile details of all new and revised products such as source quotes synthesis preparation reference abstracts.
- Report any potential patent safety transportation issues concerning the inquired product.
- Research and propose possible synthetic routes with detailed chemical information based on scientific papers.
- Research SciFinder and Scientific Publications to identify and assign new product types and product categories.
- Conduct competitive analysis of new products ready for quote.
- Create quote sheet for quotations establish new product pricing and communicate directly with product end users if necessary.
- Identify new product opportunities from customer enquiries journals and other sources.
Perform Other Duties
- Perform other duties and complete additional projects as assigned commensurate with job knowledge and experience with the organization goal of continuous improvement.
- Ensure appropriate processes SOPs and procedures are established personnel are trained and adhering to them.
Qualifications :
Essential Knowledge & Qualifications:
- Bachelors degree in Chemistry.
- 2-4 years experience primarily working in a customer service role along with secondary product development product product management and marketing responsibilities.
- Proficient in all Microsoft Office programs and FileMaker Pro Advanced MS Excel ChemDraw and SciFinder.
- Strong attention to detail is required.
Desired Knowledge & Qualifications:
- Degree/Experience in Product Development and/or Business Administration is an asset.
- Good knowledge of organic synthesis.
- Experience in the chemical industry would be an asset.
Behavioural & Interpersonal Competencies:
- Excellent interpersonal written and oral communication time management and presentation skills.
- Excellent analytical and problem solving skills.
Work Conditions and Environment
- Office-based with hybrid work flexibility.
Additional Information :
Pay range for this role is:
Minimum: CAD $50000 / yearly
Maximum: CAD $55000 / yearly
The salary range provided covers the minimum and maximum amounts projected for this role. The base salary will be influenced by factors like experience skills and location.
What we offer (Canada based-employees)
- Comprehensive medical dental and vision benefits for employees and dependents
- RRSP with matching employer contribution
- Group retirement plan
- PTO and Personal Care Days
- Professional development and extended growth opportunities across the TRC and LGC networks
- Subsidized corporate gym membership with GoodLife Fitness and store and restaurant discounts
- Cheer Program where employees are recognized for outstanding work
- Companywide social events
About LGC:
LGC is a leading global life science tools company providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications which are typically embedded and recurring within our customers products and workflows and are valued for their performance quality and range.
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age disability race colour ethnic or national origin sex sexual orientation gender reassignment marital or civil partnership pregnancy or maternity religion or belief. Short listing interviewing and selection will always be carried out without regard to gender sexual orientation marital status colour race nationality ethnic or national origins religion or belief age or trade union membership.
For more information about LGC please visit our website
#scienceforasaferworld
Remote Work :
No
Employment Type :
Full-time
📌 NPD Quoting Associate (Vaughan)
🏢 LGC Group
📍 Vaughan
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