Coordinate patient appointments and treatment schedules in Sandusky as a Secretary supporting therapy programs and clinical service delivery.
This secretary position at Physical Therapy Radiology Bone Creek centers on patient-facing coordination and accurate administrative support. Responsibilities include greeting visitors, directing patients, answering calls, maintaining calendars, preparing daily schedules, and communicating with physician offices and case managers. You will also verify insurance, obtain authorizations, and maintain demographic information.
Key Responsibilities:
- Greet patients and visitors and direct them appropriately
- Schedule recurring patient treatment visits and department appointments
- Verify insurance coverage and record service information
- Obtain prior authorizations, pre-certifications, and medical records
- Maintain accurate physician, case manager, and employer demographics
Requirements:
- High school diploma or equivalent and two years’ experience
- Ability to read, write, and perform basic arithmetic
- Ability to type 55 words per minute
- Skilled telephone, communication, and patient service skills
- Punctual attendance at the assigned work location
Bring scheduling, insurance verification, communication, and patient service skills to therapy administration in Sandusky, Ohio.