Job description

Join our Team at Innisfail Home Centre

Do you have a strong interest in agricultural retail operations and delivering great customer service? If so, Innisfail Home Centre presents the perfect opportunity for you We're currently looking for a Farm & Ranch Manager to join our dynamic team.

Position: Farm & Ranch Manager

Full-time: 40 hours per week. Eligible for benefits after 3 months. If you are relocating from another province, please ensure you have AB Health coverage to be covered by our plan provider.

Availability: Available to work Monday to Saturday

The Farm & Ranch Manager will be responsible for delivering world class customer service, overall operations of the farm & ranch department, including sales, gross margin, and other expenses control; store standards; ordering and inventory control; human resources relations, customer service; administrative duties, store management, merchandising displays; and maintaining cleanliness and housekeeping standards. The Farm & Ranch Manager will provide leadership to all positions within the farm & ranch department and exemplify and promote the Co-op’s branding initiatives.

Key Responsibilities:

- Prepare, administer and be responsible for the sales, margin, direct interest, and inventory turns of the farm & ranch department.

- Collaborate with department managers within the Central Alberta CO-OP HABS Division, to further develop business & marketing strategies.

- Provide leadership and direction to employees in accordance with company policies, procedures, programs, merchandising standards, and overall expectations.

- Encourage Team Members to be passionate about the way they present themselves, their store, the products, and their services.

- Provide leadership in employee relations, hiring, training, development, performance management, assigning duties,



discipline, recognition, termination, security, union contract compliance, and administration of policy and procedures.

- Celebrate successes and foster an atmosphere of employee engagement.

- Handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations.

- Oversee staff to ensure work is being performed according to established standards.

- Perform additional duties as assigned by the store manager.

Who You Are: To be successful in this role, you will have:

- 3-5 years of experience in a retail environment.

- Minimum 3 years of experience leading a department or location within a retail environment. A background in Farm & Ranch retail is preferable.

- A diploma or degree in business, management, or a related field would be an asset.

- Financial literacy, able to understand budgets, margins, and scheduling.

- Able to lift products over 55 lbs. regularly.

- Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint) and POS systems.

- Excellent internal and external customer service skills.

- Demonstrated effective team leadership skills and the ability to work well within multi-generational teams.

- Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

- Strong communication skills.

- High flexibility with strong interpersonal skills that allow one to work effectively in a diverse setting.

- Ability to respond quickly in a dynamic and changing environment.

- Ability to identify measures of performance and actions needed to improve or correct performance.

- Effective leadership skills, with a strong focus on employee engagement.

- Leadership and coaching expertise, including strong facilitation, collaboration, influence, and relationship management skill

📌 Farm & Ranch Manager - Innisfail - Central Alberta Co-op
🏢 Federated Co-operatives
📍 Innisfail