Turn empathy and excellent customer service into meaningful claims support as an Automobile Claims Adjuster with AMA in Hybrid-Light work. Members count on you.

This AMA claims position supports members through difficult situations by communicating clearly and providing peace of mind. You will explain the claims process, handle varied claims, and settle automobile insurance claims through investigation and negotiation. Success requires a fair, empathetic approach, strong organization, and the ability to prioritize competing tasks and daily deadlines. Insurance adjusting or related insurance experience is required. A grade 12 diploma or equivalent is needed, and related post-secondary education is beneficial.

Key Responsibilities:

- Support members throughout stressful claims situations




- Communicate the claims process clearly
- Ensure members understand claim handling
- Use investigation skills on automobile claims
- Settle claims through negotiation

Requirements:

- Grade 12 diploma or equivalent
- Prior insurance adjusting or related experience
- Excellent telephone etiquette and professionalism
- Ability to multitask and prioritize competing tasks
- Robust organization and time management skills

Apply your customer service, communication, and negotiation strengths to help AMA members navigate automobile claims confidently.

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📌 Automobile Claims Customer Service Adjuster (Calgary)
🏢 AMA - Alberta Motor Association
📍 Calgary